Desktop Specialist

Overview

On Site
Depends on Experience
Contract - W2

Skills

Mergers and Acquisitions
Recruiting
Finance
Audiovisual
AV
Videoconferencing
Inventory
Collaboration
Customer Service
Microsoft Windows
Computer Hardware
Microsoft Office
Legal
Technical Support
Communication
Management Information Systems
DICE

Job Details

Technical Support, AV & Desktop Specialist (Part-Time)
Waltham, MA
On-site, 3 Days Per Week | 24 Hours Per Week

Looking for a role that offers flexibility, work-life balance, and the chance to stay hands-on in a professional IT environment? We're hiring a part-time Technical Support, AV & Desktop Specialist to join our Boston office in the Financial District.
This is a 24-hour per week position, perfect for a tech support professional who wants to make a real impact without the demands of a full-time schedule. Whether you're balancing other commitments, seeking flexibility, or looking to transition into a new phase of your career, this role offers the best of both worlds: a stable, team-oriented environment and the opportunity to keep your skills sharp and growing.

What You'll Do:

  • Provide on-site technical support to attorneys and staff for desktops, software, and AV systems
  • Troubleshoot Microsoft Office and legal applications
  • Set up and support video conferencing and conference room technology
  • Document and escalate issues, working closely with other IT teams
  • Support hardware inventory, repairs, and imaging
  • Participate in special IT projects and collaborate with cross-office teams

What You Bring:
  • 2+ years of technical support or customer service experience
  • Strong knowledge of Windows OS, desktop hardware, and Microsoft Office
  • Legal tech support experience a plus
  • Excellent communication skills and a client-first mindset
  • Ability to lift and move equipment (up to 50 lbs) as needed
  • High School diploma required; Bachelor's in MIS or related field preferred


Why Join Us Part-Time?
This is a great opportunity for someone who wants to stay active in the IT field with a predictable, part-time schedule in a professional, client-focused setting. You'll enjoy being part of a collaborative team while maintaining time for your other goals or priorities.

Ready to bring your skills to a flexible, engaging role in the heart of Boston? Apply now.

#dice
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About CDW Amplified Services