IT Asset Analyst

Overview

On Site
Depends on Experience
Full Time
No Travel Required

Skills

IT Asset Management
ITIL
hardware mangement
software management
Windows 10 OS
Windows 11 OS
Android OS
iOS
Intune
CHAMP
CSAM
CITAD
Microsoft Office Applications
Office365
One-Drive
Microsoft Teams
ISO

Job Details

Great opportunity to join a fast-growing North Dallas Healthcare Corporation with 30,000 professionals in more than 260 locations across 30 states.

Provide guidance on hardware and software asset management for the global infrastructure environment, including gathering business requirements and reviewing current H/W and S/W. Working closely with support teams and the Asset Manager, provide functional support to the business and support teams in S/W and H/W inventory compliance. Support, control and oversee monthly and annual hardware inventory requirements, software inventory and compliance to avoid security and legal risks. Develop deep understanding of and leverage industry best practices for all IT asset types.

RESPONSIBILITIES

  • Perform inventory of IT hardware and reconciliation analysis for all site locations.
  • Ensure hardware maintenance is kept up to date for hardware types and submit purchase requisitions to meet this requirement.
  • Ensure software compliance is kept up to date for all hardware types.
  • Analyze business and user needs, document requirements and implement or revise new processes to improve efficiency.
  • Communicate with management and business partners on various hardware options for desktop hardware.
  • Coordinate hardware reconciliation disposal processes for CMDB data integrity, asset license harvesting and compliance accuracy.
  • Perform proactive compliance audits of current software entitlements and monitor license reclamation.
  • Submit purchase requisitions for desktop hardware and software.
  • Work closely with internal business units to facilitate hardware compliance and lifecycle management for all hardware.
  • Create custom reports and comparisons to ensure accurate inventory and generate metrics on various IT asset management activities.
  • Create recommendations on how to better manage and reconcile inventory and related reporting.
  • Work with the purchasing department, desktop, network, server, storage and telecom support teams on hardware purchases and receipt tracking.
  • Understand ISO's best practices and strategies for hardware/ software management.

BACKGROUND

  • Solid experience in IT Asset Management with strong knowledge of hardware type architecture, procurement, and vendor relationship management.
  • Hardware asset management accreditation (CHAMP, CSAM and CITAD)
  • ITIL version 3 accreditation.
  • Bilingual is a plus.
  • Strong knowledge of and use of Microsoft Office products: Microsoft Office Applications, Office365, One-Drive, Microsoft Teams
  • Solid Understanding of:
    • Windows 10 OS, Windows 11 OS a plus
    • Android OS, iOS
    • Intune
    • ITIL Service Management through ServiceNow

RedRiver offers benefits including Major Medical, Dental, Vision, LTD and 401k. More positions @: RedRiver Systems is an Equal Opportunity Employer.

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