Overview
On Site
Hybrid
USD 30.00 per hour
Full Time
Skills
Recruiting
Preventive Maintenance
Project Management
Performance Management
Product Management
Technical Support
Attention To Detail
Communication
InfiniBand
Software Implementation
Product Engineering
Technical Training
SAP BASIS
Microsoft Exchange
Job Details
Date Posted: 06/23/2025
Hiring Organization: Rose International
Position Number: 484534
Industry: Automotive
Job Title: Programming Specialist - Technical Support Specialist
Job Location: Woodcliff Lake, NJ, USA, 07677
Work Model: Hybrid
Work Model Details: 3 days in office in 2 days remote
Shift:
Monday to Friday Alternate Shifts (8-4 PM) & (12-8 PM)
First 2 weeks all 5 days in office
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 30.00
Max Hourly Rate($): 35.00
Must Have Skills/Attributes: Engineering, Product Management, Safety, Technical Support
Experience Desired: Technical training and work experience as Master Technician for vehicles (5+ yrs); Strong IT understanding/proficiency utilizing special Engineering software (3+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor's Degree
Job Description
Required Education/Experience:
High School Diploma
Preferred Education:
Bachelor Degree in Engineering
Required Qualifications:
Minimum 5+ years in technical training and working experience as Master Technician level for vehicles
Significant attention to detail - to ensure that mileage on vehicles is correct and programming was successful
Strong IT understanding and proficiency of utilizing different special Engineering software
Excellent communication skills
Good understanding of automotive technology
Responsibilities:
Reply and follow-up for TSARA/IRAP requests:
Remote software vehicle programming to verify and confirm mileage on vehicles after our dealers perform IB replacement due to NHTSA (National Highway Traffic Safety Administration) safety recall.
Provide an adequate and professional reply to TSARA / IRAP requests from dealers after reviewing information provided and programming the necessary software in vehicles as required.
Utilize all the internal information and systems such as FASTA, Current Issues library, Service Information Bulletins, Warranty History, etc to verify that the correct software and solution is installed on the vehicles as needed.
Software implementation & follow-up as required:
Work with Product Engineering regarding the release of new software solutions for our dealers as required.
Work with our Warranties department about our pilot programs for control unit recoveries as needed.
Follow-up closely with TSEs and Product Engineers in case of urgent and/or escalated cases from dealers.
Participate on internal and specialized technical training sessions as required, as well to plan and participate on internal workshop technical trainings on a regular basis and as needed.
Exchange of information with product engineer in relation to the customer complaints related to technical issues discovered through the IRAP process.
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Hiring Organization: Rose International
Position Number: 484534
Industry: Automotive
Job Title: Programming Specialist - Technical Support Specialist
Job Location: Woodcliff Lake, NJ, USA, 07677
Work Model: Hybrid
Work Model Details: 3 days in office in 2 days remote
Shift:
Monday to Friday Alternate Shifts (8-4 PM) & (12-8 PM)
First 2 weeks all 5 days in office
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 30.00
Max Hourly Rate($): 35.00
Must Have Skills/Attributes: Engineering, Product Management, Safety, Technical Support
Experience Desired: Technical training and work experience as Master Technician for vehicles (5+ yrs); Strong IT understanding/proficiency utilizing special Engineering software (3+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor's Degree
Job Description
Required Education/Experience:
High School Diploma
Preferred Education:
Bachelor Degree in Engineering
Required Qualifications:
Minimum 5+ years in technical training and working experience as Master Technician level for vehicles
Significant attention to detail - to ensure that mileage on vehicles is correct and programming was successful
Strong IT understanding and proficiency of utilizing different special Engineering software
Excellent communication skills
Good understanding of automotive technology
Responsibilities:
Reply and follow-up for TSARA/IRAP requests:
Remote software vehicle programming to verify and confirm mileage on vehicles after our dealers perform IB replacement due to NHTSA (National Highway Traffic Safety Administration) safety recall.
Provide an adequate and professional reply to TSARA / IRAP requests from dealers after reviewing information provided and programming the necessary software in vehicles as required.
Utilize all the internal information and systems such as FASTA, Current Issues library, Service Information Bulletins, Warranty History, etc to verify that the correct software and solution is installed on the vehicles as needed.
Software implementation & follow-up as required:
Work with Product Engineering regarding the release of new software solutions for our dealers as required.
Work with our Warranties department about our pilot programs for control unit recoveries as needed.
Follow-up closely with TSEs and Product Engineers in case of urgent and/or escalated cases from dealers.
Participate on internal and specialized technical training sessions as required, as well to plan and participate on internal workshop technical trainings on a regular basis and as needed.
Exchange of information with product engineer in relation to the customer complaints related to technical issues discovered through the IRAP process.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.