IT BUSINESS ANALYST

  • Rochester, MN
  • Posted 13 hours ago | Updated moments ago

Overview

On Site
Full Time

Skills

Software Development
FOCUS
Knowledge Management
Project Management
Quality Improvement
Change Management
Testing
Business Analysis
Systems Analysis
Use Cases
Storyboard
Workflow Analysis
Service Management
Microsoft Office
Software Development Methodology
Negotiations
Communication
Team Leadership
Problem Management
Root Cause Analysis
Network
Management
ITIL
IT Infrastructure
Health Care
Strategic Thinking
Process Analysis
Process Modeling
Process Reengineering
Data Management
Data Quality
Data Flow
Facilitation
Stakeholder Engagement
Documentation
Problem Solving
Conflict Resolution
.NET
C++
AngularJS
Google Cloud Platform
Google Cloud
Hosting
Microsoft Azure
DevOps
Writing
Business Requirements Gathering
Application Development
Agile
Scrum
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex

Job Details

Job#: 2079254

Job Description:

Job Responsibilities:

-Work with application and project teams to gather, analyze, communicate and validate the requirements for enhancements to applications, both internally developed and purchased software systems.

-Serve the team as a liaison between the various stakeholders groups to ensure requirements are fully defined according to Software Development Lifecycle and project management processes with a focus on ITIL approaches to service and knowledge management.

-Project management proficiencies should include the ability to facilitate meetings and documentation, development, testing, communication, education, implementation, and ongoing support needs for application and quality improvement projects.

-Provide change management and governance recommendations for subsequent application releases and will review testing plans to ensure their adequacy to verify that all requirements are met sufficiently to obtain customer acceptance of all deliverables.

-Participate with groups inside and outside the department to continue the advancement of Business Analysis role in the department.

-Help the project team understand the Business Analysis process and tools being used to effectively accomplish their mission.

-Some methods and tools used to execute this function include: user interviews, document analysis, system analysis, surveys, site visits, use cases, story boarding, task and workflow analysis.

Required Skills & Experience:

-Experience with ITIL (Information Technology Infrastructure Library) based Service Management tools.

-Requires proficiency with the Microsoft Office Suite.

-Requires knowledge of and experience writing and analyzing requirement specifications, exposure to and an understanding of application development methodologies and the development lifecycle.

-Requires strong skills in: problem solving, negotiation, written and verbal communication, team coordination as well as experience working with cross-functional teams of subject matter experts.

-Demonstrated ability to recognize computer related incidents and symptomatic patterns to assist in problem management and/or root/cause analysis.

-Ability to define problems, collect data, establish facts, draw valid conclusions, and create solutions to ITSM (IT Service Management) related problems.

-Has demonstrated the ability to create a network of support/business resources.

-Demonstrated ability to handle work-flow policy issues should management be unavailable.

-Exposure to managing both custom developed and vendor-supplied applications.

Preferred Skills & Experience:

-Understanding of ITIL (Information Technology Infrastructure Library) philosophy.

-Experience in working with healthcare technology.

Skills:

-Strategic thinking, ability to align business and technology strategies and identify gaps

-Business process analysis, expertise in process modeling and process redesign

-Data management and insight, competence in data requirements, data quality, and standards

-Systems thinking and design, understand interactions, data flows, and platform integration

-Facilitation, strong stakeholder engagement and ability to mediate across teams and roles

-Agile mindset, comfort with lightweight documentation, iterative delivery, and ability to pivot

-Problem solving, skills in addressing complex challenges with creativity and actionable solutions

Requirements:

.NET Core

C++ programming

Angular

Google Cloud Platform / hosting

Azure DevOps

Minimum of three years business analyst experience, writing technical requirements documentation and associated technical documents.

Application Development models/environment:

Agile

Scrum

Product Operating Model

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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About Apex Systems