Agile Release Manager

SOFT's client located in Hybrid ( Multiple Locations ) is looking for a Agile Release Manager for a long term contract assignment.

Must Have:
Release or change management experience
Familiarity with at least one of the following project management/service management tools: Jira, Rally, ServiceNow, or Remedy

Nice to Have
ITIL certification
Agile experience

Qualifications:
Communications:
-- Excellent organizational and communication skills, creativity, attention to detail (compliance), and negotiation skills to interpret results, develop communications and recommend improvements.
--Able to present information within all settings in a credible, confident and influential manner. Communicates in a concise, direct and purposeful way.
-- Excellent customer service skills and demonstrated ability to interact with anticipated audiences in a courteous, service-oriented manner

Risk Management: [The individual] is responsible for understanding and applying risk management discipline in decision making, and contributing to his or her function s risk management.

Decision Making:
-- Works independently on broad assignments or under general directions as to scope or objectives.
-- Makes decisions within established or widely accepted standards.
-- Achieves assigned/planned results by decisions and actions based on professional methods, training, business principles, and practical experience.

Bachelor's Degree or equivalent experience/Master's Degree may be preferred with 10+ years of relevant work experience.
*Denotes essential duties and/or any physical requirements required to perform essential duties for the role.
Responsibilities:
Provides research and analysis of technical data and problems of varying complexity in order to develop recommendations to solve problems and issues related to technical operations. Provides guidance in identifying, evaluating and developing processes and procedures that are effective and meet requirements. Provides reporting and analysis to assist in executing solutions and may provide consultation to clients, colleagues and management
Participates in cross-functional linked teams to address technical or systems issues. Determines best practices and suggests how to improve current practices. Advanced level position is recognized as an advanced contributor and subject matter expert in field.
1) Performs complex analysis of major and critical business issues and recommends and implements sustainable solutions utilizing established methodology and tools within technology areas.
2) Works with the clients and other resources to assess current capabilities, identify the high-level customer needs. Recommends and implements business process improvements and sustainable solutions within technology areas.
3) Proactively reviews, compiles and analyzes detailed and complex statistics and data for major and critical business issues. Provides leadership and collaboration in completing analysis, information or process mapping, and/or alignment of the business and related areas. Evaluates root cause and effect into solutions regularly.
4) Leads process improvement and solution discussions and presents outcomes in written and verbal format to senior management within technology areas.
5) Leads advanced level development and design of new business processes and the elaboration and updating of existing business processes.
6) Acts a key participant in cross-functional team initiatives and process improvement projects within technology areas.
7) Performs other related duties as assigned.
Knowledge: Advanced knowledge pertaining to concepts and principles in functional area. General knowledge of department/business lines, Banks, and / or System operations, policies, procedures and technologies.

Please refer to the Position ID when inquiring about a job posting or sending in your resume.

***INDEPENDENT CONSULTANTS ONLY! NO THIRD PARTIES/NO SUB CONTRACTORS***