Overview
On Site
$100,000 - $120,000
Full Time
Skills
Change Management
BMC
helix
ITSM
Job Details
Note: Open for Charlotte, NC/ Plano, TX Location also.
Skill: Change Manager
Must Have Technical/Functional Skills:
- Change Management experience preferably in creation of CRQ using BMC helix ITSM
Roles & Responsibilities:
- Developing and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance.
- Working with project teams to integrate change management activities into the overall project plan.
- Identifying potential risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
- Conducting impact analyses, assess change readiness and identify key stakeholders.
- Providing input, document requirements and support the design and delivery of training programs.
- Managing stakeholders and ensuring clear and timely communication about the change.
- Monitoring the adoption, utilization and proficiency of individual changes.
- Creating and managing measurement systems to track adoption, utilization and proficiency of individual changes.
- Identifying resistance and performance gaps, and work to develop and implement corrective actions.
- Working with project managers to ensure smooth execution of changes and transition.
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