Overview
On Site
Hybrid
Depends on Experience
Full Time
Skills
Site Reliability
Operations
Devops
CI/CD
leadership
SRE
Job Details
Job Title : Operations Director
Location: Miami FL
Mode: 3 days WFO
We are seeking an experienced and visionary leader to drive Site Reliability Engineering and Operations program of our Tier 1 account.
Key responsibilities:
- Strategic Leadership: Define and Drive the SRE and Infrastructure Strategy with Business and IT stakeholders
- Implementing best practices, and collaborating closely with cross-functional teams to enhance our infrastructure, observability, automation, incident/problem management and disaster recovery processes
- Next gen capabilities: Bring in next gen capabilities around AI, Gen AI and Agentic AI to enhance and improve SRE KPI s
- Incident Management: Own major incident response and postmortem processes; ensure root cause analysis and long term resolutions
- Platform operations: Over see cloud infrastructure, CICD pipelines, observability, tooling and configuration management
- Security and compliance: Collaborate with Info sec teams and identify efficiency opportunities across systems and services
- Reliability and Performance: Drive initiatives to improve availability, latency and efficiency of services.
Qualifications:
- 10+ years of relevant experience in SRE, Devops or infrastructure Engineering
- 5+ years of leadership experience managing technical tams in a 24*7 model
- Deep expertise in cloud computing, container orchestration, automation and observability
- Strong understanding of modern software delivery practices(CI/CD and Gitops)
- Proven track record in Incident response, system architecture and operational excellence
- Familiarity with SRE principles and key SRE currencies defined by google or similar framework
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