Overview
Remote
On Site
Full Time
Skills
Project Implementation
Continuous Improvement
Innovation
Business Intelligence
Process Improvement
Budget
Process Automation
Data Integration
Analytics
Collaboration
Regulatory Compliance
Software Administration
Sarbanes-Oxley
Auditing
Vendor Relationships
Management
Business Software
Durable Skills
Strategic Thinking
Decision-making
Financial Management
Contract Management
Research
Optimization
Microsoft Excel
Supervision
Communication
Conflict Resolution
Problem Solving
Critical Thinking
Computer Science
Information Technology
Mathematics
PMP
Application Support
Enterprise Resource Planning
Data Warehouse
IT Service Management
Knowledge Base
Configuration Management
Scripting
Python
Windows PowerShell
Robotic Process Automation
SQL
Database Design
Dynamics
Salesforce.com
Financial Planning
Project Management
Microsoft
ITIL
Exceed
Business Systems
Customer Relationship Management (CRM)
Gap Analysis
Business Process
Business Requirements Gathering
Microsoft Power BI
Microsoft SSRS
Microsoft Dynamics CRM
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
SPECIFIC RESPONSIBILITIES
Enterprise App Architect: The principal individual responsible for managing the lifecycle of all applications from selection, implementation, project execution, continuous improvement, and support to decommissioning.
Innovation Catalyst: Promote a "Business First" mentality within the application support team and advocate for innovation and creativity in AI, automation, business intelligence, and process improvement.
Relentless Project Manager: Propel application-related projects according to industry best practices and ensure that they are delivered on time, within scope, and within budget.
Automation SME: Spearhead the implementation of process automation, data integration, and analytics solutions to unlock new possibilities.
Cross-Functional Champion: Foster seamless collaboration with the business teams, ensuring expansion of usage of the existing system and smooth deployment and user adoption of the application systems.
Compliance Guardian: Manage application administration, technical diagrams, and procedures according to IT controls. Must be familiar with Sox (Sarbanes-Oxley Act) audits.
Vendor Relationship Manager: manage and oversee relationships with third-party business application vendors. Core skills must include strategic thinking, data-driven decision-making, cultural awareness, financial management, and contract management.
Employee of the Company: Other duties as assigned.
POSITION REQUIREMENTS
Non-Technical
Unparalleled ability to venture into the unknown - research, self-education, and exploration of new technologies
A creative and innovative mindset with an overwhelming desire to improve existing processes and leverage technology for automation and optimization
Ability to consistently excel and deliver results that exceed expectations under minimal supervision
Excellent skills in proactiveness, communication, analysis, problem-solving, and critical thinking
Technical
Bachelor's degree or equivalent, preferably in Computer Science, Information Technology, Engineering, Mathematics or equivalent 5-year experience plus current certifications, such as PMP and Microsoft Power BI Data Analyst Associate
A minimum of 5 years of relevant experience in application support and a proven track record of success, specifically in project management and supporting business applications, such as ERP systems, data warehouses, SSRS reporting, PowerBI, and CRM
In-depth knowledge of IT service management methodologies (e.g., ITIL)
Experience with ticketing systems, knowledge base, and configuration management tools
Experience with scripting languages (e.g., Python, PowerShell) and automation tools (e.g., Robotic Process Automation)
In-depth experience with AI tools such as ChatGPT, CoPilot, etc.
Experience in SQL language and database design
Knowledge of accounting and financial principles and experience with Dynamics, InEight, Coupa, Salesforce, and financial planning tools are highly preferred
Certifications in Project Management, Microsoft, and ITIL are highly desired
Other Requirements
Ability to work in a customer-focused IT team with a strong "Users First" and "Business Enabler" mentality.
Must be willing to be on call and occasionally work nights, weekends, or holidays.
Occasional travel to support company needs and to remain current with applications and vendor relations is required (Not expected to exceed more than 5% of work time).
Requirements
Business systems, CRM, Gap Analysis, Backlog Grooming, Business Process Functions, Business Requirement Document, Microsoft Power BI, Power BI, SSRS, MS Dynamics CRM, Microsoft Dynamics CRM
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
SPECIFIC RESPONSIBILITIES
Enterprise App Architect: The principal individual responsible for managing the lifecycle of all applications from selection, implementation, project execution, continuous improvement, and support to decommissioning.
Innovation Catalyst: Promote a "Business First" mentality within the application support team and advocate for innovation and creativity in AI, automation, business intelligence, and process improvement.
Relentless Project Manager: Propel application-related projects according to industry best practices and ensure that they are delivered on time, within scope, and within budget.
Automation SME: Spearhead the implementation of process automation, data integration, and analytics solutions to unlock new possibilities.
Cross-Functional Champion: Foster seamless collaboration with the business teams, ensuring expansion of usage of the existing system and smooth deployment and user adoption of the application systems.
Compliance Guardian: Manage application administration, technical diagrams, and procedures according to IT controls. Must be familiar with Sox (Sarbanes-Oxley Act) audits.
Vendor Relationship Manager: manage and oversee relationships with third-party business application vendors. Core skills must include strategic thinking, data-driven decision-making, cultural awareness, financial management, and contract management.
Employee of the Company: Other duties as assigned.
POSITION REQUIREMENTS
Non-Technical
Unparalleled ability to venture into the unknown - research, self-education, and exploration of new technologies
A creative and innovative mindset with an overwhelming desire to improve existing processes and leverage technology for automation and optimization
Ability to consistently excel and deliver results that exceed expectations under minimal supervision
Excellent skills in proactiveness, communication, analysis, problem-solving, and critical thinking
Technical
Bachelor's degree or equivalent, preferably in Computer Science, Information Technology, Engineering, Mathematics or equivalent 5-year experience plus current certifications, such as PMP and Microsoft Power BI Data Analyst Associate
A minimum of 5 years of relevant experience in application support and a proven track record of success, specifically in project management and supporting business applications, such as ERP systems, data warehouses, SSRS reporting, PowerBI, and CRM
In-depth knowledge of IT service management methodologies (e.g., ITIL)
Experience with ticketing systems, knowledge base, and configuration management tools
Experience with scripting languages (e.g., Python, PowerShell) and automation tools (e.g., Robotic Process Automation)
In-depth experience with AI tools such as ChatGPT, CoPilot, etc.
Experience in SQL language and database design
Knowledge of accounting and financial principles and experience with Dynamics, InEight, Coupa, Salesforce, and financial planning tools are highly preferred
Certifications in Project Management, Microsoft, and ITIL are highly desired
Other Requirements
Ability to work in a customer-focused IT team with a strong "Users First" and "Business Enabler" mentality.
Must be willing to be on call and occasionally work nights, weekends, or holidays.
Occasional travel to support company needs and to remain current with applications and vendor relations is required (Not expected to exceed more than 5% of work time).
Requirements
Business systems, CRM, Gap Analysis, Backlog Grooming, Business Process Functions, Business Requirement Document, Microsoft Power BI, Power BI, SSRS, MS Dynamics CRM, Microsoft Dynamics CRM
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.