Overview
Remote
$180,000 - $240,000
Full Time
Skills
ServiceNow
Program Management
PMP
Scrum
CIS
CSA
Change Management
Configuration Management
ITIL
KPI
ServiceNow Certified System Administrator
ServiceNow Certified Technical Architect
Agile
Project Management
Job Details
Job Role: ServiceNow Program Director
Location: Denver, MO Remote
Job Description:
As a ServiceNow Program Director, you will play a key role will be managing a talented group of Solution Architects, Platform Architects leading ServiceNow transformation programs. This team is responsible for driving, through best-in-class program management, you will be instrumental in delivering some of the most innovative and cutting-edge technologies, products to market.
Must Have skills: Program Management, PMP, Scrum Master, CIS CSA
Key Responsibilities:
- Establish and maintain standard project management methodologies, governance structures, and best practices across the organization
- Performance monitoring
- Track and report on portfolio performance, key performance indicators (KPIs), and other metrics to guide data-enabled outcomes for the executive team
- Risk and change management
Qualifications:
- PMP, Scrum Master, ServiceNow Certified System Administrator (CSA), or ServiceNow Certified Technical Architect (CTA) preferred.
- ITIL Knowledge: Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
- Project Management: Experience with agile methodologies and managing large-scale ServiceNow Implementations
- Leadership And Communication: Strong leadership abilities with experience managing cross-functional teams, guiding developers, and liaising with stakeholders at all levels.
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