Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Skills
Field Tech
Help Desk
Job Details
Responsibilities:
- Provide technical support for infrastructure services, responding to incidents and service requests.
- Assist with infrastructure projects and operational tasks under the guidance of senior team members.
- Monitor system performance and participate in basic troubleshooting of infrastructure components.
- Collaborate with the team to resolve infrastructure-related challenges and meet departmental objectives.
- Maintain accurate infrastructure documentation, including incident logs and technical records.
- Stay current with industry trends and continuously enhance technical skills.
- Apply analytical and problem-solving skills to support infrastructure issue resolution.
- Follow established standards, procedures, and best practices for infrastructure service delivery.
Basic Qualifications:
- Bachelors degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
- Minimum of 2 years of experience in infrastructure support or a similar role.
- Strong understanding of infrastructure technologies and systems analysis.
- Proficiency in problem-solving and data analysis.
- Demonstrated commitment to ongoing learning and professional development.
Preferred Qualifications:
- Advanced degree in a related field is a plus.
Relevant certifications such as:
- CompTIA Security+
- Cisco CCENT/CCNA
- AWS Certified Solutions Architect (Associate or higher)
1162
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