Job Details

Content Designer (6-Month Contract – Hybrid in California)

Department
Content Design / Product Experience

Location – Hybrid
San Diego, Mountain View, San Francisco, Los Angeles (Woodland Hills) – 3 days on-site per week

Role Type
Contract – 6 months, full-time (40 hrs/week)

About Our Client

Our client is a well-established software company with decades of experience helping individuals and small businesses simplify financial tasks through easy-to-use digital products. With offices across California and a strong nationwide presence, they are known for creating customer-first technology that makes complex topics more approachable. Their mission is to empower users with clarity, confidence, and peace of mind through thoughtful design and innovative solutions.

Job Description

We’re looking for a Senior Content Designer who thrives on shaping end-to-end product experiences with the power of words. In this role, you’ll own content strategy and execution for customer-facing experiences in a seasonal product used by millions.

You’ll collaborate closely with product designers, engineers, researchers, and analysts to ensure the product’s narrative flows seamlessly across every interaction. This is a proactive, hands-on role where you’ll bring empathy and storytelling to help customers navigate complex workflows with confidence and ease.

Duties and Responsibilities

Own and shape content strategy across assigned product areas.
Write clear, concise UX content that guides customers through tasks.
Collaborate with product designers and cross-functional teams on customer journeys.
Ensure content aligns with brand voice and tone while enhancing usability.
Test and refine messaging to improve clarity, conversion, and customer satisfaction.
Contribute to an iterative design process, balancing speed with quality.

Required Experience/Skills

3–5 years of experience as a Content Designer or UX Writer.
Portfolio showcasing UX writing for consumer apps or websites.
Strong storytelling skills with an ability to balance words, visuals, and flow.
Proficiency in Figma or similar design collaboration tools.
Ability to work independently, manage multiple projects, and meet tight deadlines.
Excellent collaboration and communication skills across teams.

Nice-to-Haves

Experience writing for tax, customer service, or fintech products.
Familiarity with UX design and user research practices.
Background in creating content for high-volume, seasonal products.

Education

Bachelor’s degree or equivalent practical experience preferred.

Pay & Benefits Summary

Competitive hourly pay (contract role).
Full-time, 40 hours/week.
Hybrid work schedule (3 days onsite in one of the listed CA locations).
Seasonal contract with opportunity to work on a high-impact, large-scale product.

Apply Now!

Apply today to join a collaborative team and make a measurable impact on millions of customers this tax season!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.