Overview
On Site
Depends on Experience
Full Time
Skills
Configuration Management
change management
change management process
feasibility studies
root - cause analysis
site surveys
MAC
Job Details
We are seeking a MAC Lead to join our team supporting DISA JSP ETM in Arlington, VA with a Top Secret /SCI Clearance.
REQUIRED QUALIFICATIONS
- Experience:
- 3 years relevant experience
- Certifications:
- RCDD Certification
- Education:
- Bachelor s degree in related field
- Clearance: Must possess a Top Secret /SCI Clearance
RESPONSIBILITIES
- Oversee the Moves, Adds, and Changes (MACs) Team responsible for executing MACs within the JSP Transport enterprise to include activations/deactivations, installations, relocations, and upgrades of equipment, ensuring alignment with JSP guidelines and standards.
- Develop and maintain a proficient team to execute MACs, ensuring timely and accurate completion of tasks.
- Oversee all aspects of MAC execution, including hardware moves, port activations/deactivations, and office reconfigurations.
- Ensure compliance with JSP's change management process and track MACs via service request tickets.
- Conduct root-cause analysis on recurring problems related to MACs, networks, and systems under JSP's responsibility.
- Include analysis results in the Monthly MAC Report for continuous improvement.
- Track MAC requests via service request tickets and make the tracking system accessible to customers and government oversight.
- Prepare monthly summary reports detailing MACs performed, including location, assignment/completion dates, and status updates.
- Respond to, coordinate, and manage all Change Requests (CRQs) for additions, removals, and modifications to Government Furnished Equipment (GFE) maintenance coverage.
- Prepare, submit, and track CRQ approvals, ensuring compliance with configuration and change management processes.
- Update the Configuration Management Database (CMDB) with MAC information for traceability.
- Follow established change and configuration management policies and processes to ensure appropriate change control and asset accountability.
- Manage the installation, maintenance, and modifications of both Inside Plant (ISP) and Outside Plant (OSP) infrastructure components.
- Coordinate the installation and maintenance of OSP infrastructure, including manholes, handholes, and feed access points.
- Conduct site surveys, review feasibility studies, and provide detailed documentation of all OSP activities.
- Overseeing the execution of projects within budget and timeline constraints.