Systems Engineering Lead II/Sr.

Title: Systems Engineering Lead II /SR (State of WI-DCF)

**NOTICE- Candidates that are submitted to this posting and do not meet the required qualifications, restrictions, or requirements will NOT be allowed to be resubmitted to future re-postings of the position. False or inaccurate submissions will be reported.

Top 3-4 desired skills required for the position:

1. The technical lead will have experience analyzing new and current technologies used within an organization with the ability to document and recommend solutions to improve on performance, stability, and cost savings to the agency.
2. The qualified candidate will have experience leading a project team as a technical expert in system implementation, working with project managers and leadership to set project goals, identifying subject matter experts, providing technical best practices to help in decision making, and the lead technical support for different projects and systems.
3. The candidate will have expert level system administration skills for Microsoft Windows servers, Active Directory Administration, and other MS core services like Group Policy, DFS, DHCP, DNS, to manage, monitor, and support our Agency Managed Application Servers.
4. The candidate will be well versed in the creation, support, and maintenance of certificates for our agency core systems, 3^rd party integrations, and other authentication or authorization service needs.

Will this position have access to FTI (Federal Tax Information)? yes

On Call hours required? Yes 3000

Will the position require any weekend coverage? Yes, for maintenance or support.

Is this position Remote, Hybrid**, or In Person?
**For Hybrid, please provide breakdown of Remote % and Onsite % (required): Remote

Does this position require the candidate to provide a mobile device for use to use as part of this position (ie: iPad/iPhone/Android)? iPhone

If so, please explain: DCF On Call support responsibilities

*Mobile device may be subject to sole use requirement for DCF work only and will require management via a DCF mobile device management system.

Detailed Job Description: (Please be specific with all job duties required by the hired candidate.)

DCF is looking for a motivated Systems Engineering Lead that will provide innovative solutions within a diverse Enterprise environment with multiple, cloud services and on-premises infrastructure components. The candidate will have expert level troubleshooting skills with the ability to analyze current technologies used within our organization and determine ways to improve performance and provide stability to backend services. A high-level of soft skills in collaborating with Information Technology professionals within the organization to ensure the proper infrastructure components are available, working as designed for projects or operations, and that best practices and organizational IT policies are being followed.

The Systems Engineering lead will provide leadership and subject matter expertise in the administration, maintenance and support of numerous backend systems that support the agencies application development, security, and desktop infrastructure. They will have responsibilities in directing and managing the workload of team members and managing the on call support functions for the operations team.

The individual will work closely with Information Technology professionals to ensure technical components are available for projects and working properly. Document and monitor requirements needed to institute proposed updates or new services. They will be well versed in projecting for possible challenges on constraints including, risks, time, resources, and scope changes to the project. They will work closely with the supervisor and project teams to successfully monitor the progress of initiatives, provide detailed specifications for proposed solutions, and define clear goals for all aspects of a project and manage their proper execution. They will have the ability to direct a small team in completing tasks, improving on operational support or maintenance, and document processes as needed.

This position will be a technical lead for our backend infrastructure services. These services or systems include areas within the Microsoft Services arena including but not limited to Active Directory (AD) services including ADFS, Group Policy, Distributed File Services, Azure subscriptions, DHCP, and networking protocols and services. This person will be responsible for third (3rd ) level technical support functions for the Virtual Desktop Infrastructure (VDI), monitoring tools, multi-factor authentication, storage and backup, Power Shell scripting, and numerous customized off the shelf applications that have been implemented at DCF. A high-level understanding of networking protocols and network connectivity will be required.

List any special qualifications & years of experience: (List any specific skills, software, or requirements the position will require. Optional format below)

Optional format: (Add as many lines as needed.)

Other Notes to Suppliers:

1. Selected candidate will be required to provide personal equipment for remote work. Technical specifications of hardware are:

Home Internet Service: Minimum 20 Mbit down and 5 Mbit up. Capability to plug in network (cat 5a or better) cable to the computer.
Windows Computers

• Operating System: Windows 10
• Memory: Minimum 4 GB, Preferred 8 GB+
• Processor (CPU): Any 32-bit or 64-bit running 2 Gigahertz (GHz) or faster.
• Graphics card that supports Direct3D 11 Video
• Installation of the latest VMware Horizon Client

Apple Computers

• Operating System: MacOS: 10.14, 10.15, or 11
• Memory: Minimum 4GB, preferred 8 GB+
• Processor (CPU): Any 64-bit Intel-based Mac or ARM M1-based Mac running in emulation with Rosetta 2
• Installation of the latest VMware Horizon Client

It is required to have full audio/video conferencing capabilities (camera and headset).

1. ALL candidates must be located within the United States. ALL contact information must also be domestic. Absolutely no work outside of the US is allowed.
2. Selected candidate will not be assigned specific workspace, however, may be required to report in person as needed with minimal notice.
3. An in-person interview may be required before a final hire is made. The hiring manager has discretion to allow phone or video interviews at any point during the process.
4. Please provide three (3) business references for the interview.
5. The selected candidate will be required to sign all onboarding documents as part of the onboarding process. Candidate will also be required to complete any security training as directed by the division, department, or agency.
6. The selected candidate will be required to complete a criminal background check and any fingerprinting as required by the position.
7. This position is budgeted for 1960 hours annually. Hours will be prorated the first year based on start date.
8. DCF does not sponsor work visas, either at the time of hire or at any later date
9. Suppliers must disclose any/all levels of sub-contracting and their respective supplier name(s).

1. Selected candidate must provide copies of any/all certifications as part of the hiring process.

Please note the qualifications for this position per the contract: