Senior Manager, Agile Practice Management

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

This position will be responsible for driving the successful execution of CVS/pharmacy's most critical and complex IT/Business initiatives and programs via close partnership with CVS/pharmacy executives and senior leaders. This Portfolio Delivery Manager will be responsible for helping scope major strategic initiatives and guiding their end-to-end execution to ensure business-driven results and transformative outcomes.

The position supports enterprise-wide goals to significantly improve IT project delivery in: execution speed and effectiveness, driving a consistent approach, and understanding and supporting the unique business requirements of CVS/pharmacy. This position will be part of a team of Program Managers and Project Managers taking accountability for the most important and complex IT projects and programs, working to ensure the goals are achieved.

In close partnership and collaboration with Business Leaders outside of IT, this position will be accountable for elements of program management, coordination and execution. It will be essential that this Portfolio Delivery Manager not only have outstanding program management skills, but also exceptional interpersonal, communication and relationship building skills.

The successful candidate will possess broad business acumen in addition to the theoretical and practical application of multiple program management and software delivery life cycle (SDLC) methodologies, such as Agile, Scaled Agile and Scrum. Outstanding partnership with management and communication skills are essential, as is the ability to influence across the enterprise.

Responsibilities:

• Planning, organizing, directing and tracking all aspects of IT/Business programs.
• Ensuring delivery of programs and projects are on time, on budget and fall within organizational performance targets.
• Ensuring that program management approaches are consistent, measurable, and aligned with corporate standards and best practices.
• Ensuring program scope, schedule, budget, quality and associated metrics are available, accurate, and meet corporate standards and guidelines.
• Vetting business case development and realization of benefits analysis.
• Managing teams of Program Managers and Project Managers, and performing HR responsibilities such as hiring, performance management, coaching and mentorship.

Required Qualifications:

• 10+ years of experience leading program management efforts within large, complex environments.
• Experience managing a team and working effectively and efficiently in a highly-matrixed global organization.
• 5+ years of experience hands-on experience using a wide variety of program and project management tools and techniques.
• 5+ years of experience demonstrating track record of successfully planning and managing large-scale project implementations from start to finish.
• Proficiency in Microsoft Word, Excel, PowerPoint, Visio and Project

Preferred Qualifications:

• Operate in a global, highly complex and fast changing environment.
• Work directly with internal clients at all levels (e.g., finance, customer service, sales and marketing) and external vendors.
• Ability to prioritize business initiatives and resource allocation recommendations and deployment.
• Ability to align, manage, and track change across multiple programs.
• Lead by adopting organizational change and managing change throughout the organization.

Education:

Bachelor's Degree required

Pay Range

The typical pay range for this role is:

$130,295.00 - $260,590.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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We anticipate the application window for this opening will close on: 09/05/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.