Overview
Skills
Job Details
Role: Lead Operations Analyst (Remote EST/CST Preferred)
Experience: 3 5 years
Education: Bachelor s Degree
Key Responsibilities:
Manage partner referral lead program
Review and track daily lead activity
Validate and assign leads; follow up as needed
Improve dashboard and stage tracking
Coordinate between internal teams and partners for data accuracy
Maintain internal content/knowledge site
Provide weekly operational and performance reports
Required Skills:
Salesforce (SFDC) experience
Lead campaign management
Telecom or large enterprise background preferred
Strong communication and stakeholder management
Excellent project management and organizational skills
Proficient in Google Workspace (Docs, Sheets, Slides, Forms)
Reporting and analytical abilities
Fast learner, adaptable to new tools
Comfortable in a dynamic, fast-paced environment