Sr. Implementation Engineer/Architect - Palo Alto (Remote)

Sr. Implementation Engineer/Architect - Palo Alto (Remote)

We have an immediate need for a contract Sr. Implementation Engineer/Architect to join an IT services and consulting organization.

Location: Plano, TX (Remote)

This job expects to pay around $80 - 85 per hour plus benefits.

What You Will Do:

• Interact with clients on site or remotely to meet complex requirements of a solution.
• Escalate unresolved problems and issues to the relevant third parties.
• Respond to escalated client requests and support client applications to a first line resolution.
• Escalate complex problems to the relevant third parties.
• Write reports and proposals and complete and maintain project documentation.
• Assist with the documentation of standard operating procedures relating to installations and fixes.
• Act as coach and mentor to more junior Implementation Engineers and Technicians.
• Assume responsibility for the co-ordination of the activities of the Engineers, in line with performance targets.
• May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.

What Gets You The Job:

• Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent
• Very strong experience with PAN (Palo Alto Networks), Prisma Access, Global Protect, and Panorama. Mobile Protest experience is also highly desirable. Deep hands-on experience with these technologies including implementation, troubleshooting, root cause analysis, operational best practices, and some degree of design experience.
• Very strong experience with Palo Alto engineering / implementations / design.
• Project management certification.
• Solid work experience in a technical implementation engineering or similar role.
• Experience engaging with clients and conducting presentations.
• Good project administration and documentation experience.
• Good understanding and appreciation of technical design and business principles.
• Report writing experience.
• Good project skills which are demonstrated in the execution of installations and other assignments.

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.