Overview
Skills
Job Details
Job Title: Salesforce Service cloud Architect 12+ years
Service cloud architect + FSL
Location: Irvine, CA
Duration: Contract
Mandatory architect certifications
Mandatory knowledge of Service cloud
Preferred implementation expertise in Sales and Service cloud Agentforce working knowledge will be preferred
Experience in salesforce org merge, integration and data quality migration design
Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background.
Salesforce.com integration experience, including between different business systems as well as working with integration tools.
Proficiency in programming using Salesforce SFDC, Force.com, Java, JavaScript, and XML and their use in the development of CRM solutions.
Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch.
Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com s-controls.
Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution.
Additional Salesforce.com experience includes Workflow Alerts and Actions, and Approval Workflow.
Programming experience with the following languages, J2EE, HTML XML, SQL, Oracle.Excellent communication skill required to communicate with executive stakeholders and be on workshops with IT and business