C&DE-CMT-Cloud Technician-Remote

Overview

Remote
$25 - $26
Contract - W2

Skills

C&DE-CMT-Cloud Technician

Job Details

We have Contract role C&DE-CMT-Cloud Technician-Remote for our client at Chicago, IL. Please let me know if you or any of your friends would be interested in this position.

Position Details: C&DE-CMT-Cloud Technician-Remote-Chicago IL Location : Remote Project Duration : 24+ months Contract Pay Range : $25- $26/ hr. on W2

Responsibilities
Act as Tier 1 Support Engineer to triage and troubleshoot issues with AWS services like EC2, S3, RDS etc.
Document solutions for known issues using the company knowledge base system
Advocate customer requests, troubleshoot and escalate complex, critical issues to L2/L3 and beyond and advocate for resolution
Prioritize technical issues, define, and track bugs and offer creative solutions
Work in a team setting in a shared services environment
Positive attitude expected - should be able to adapt and work based on business demand
Interface with external customers as needed
Qualifications
Must Have:
Knowledge of either UNIX/Linux or Windows Environment.
Good written and verbal English communication.
Open to work in rotating shifts in 24x7 model.
Minimum 1 years of experience in Tier 1 support
Bachelor s degree in Computer Science, Engineering or equivalent
Ability to work in a remote setting
Good to have:
Proficient experience on System Administration (Linux / Windows) Certified
Experience on AWS at the AWS Associate/Sys Ops/Developer Certification course level. - Certified

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About Generis TEK Inc.