IT Support Analyst

Overview

Hybrid
Depends on Experience
Contract - W2

Skills

ITOPS_Help Desk
ITOPS_Desktop Support

Job Details

Our government client is looking for an experienced IT Support Analyst on a hybrid 12+ months renewable contract opportunity in Milledgeville, GA.

Position: IT Support Analyst - *Candidate MUST be local to Metro Atlanta* - W2 ONLY - Hybrid

Job Description:
This support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth.

 Objectives of this role

  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
  • Handle business-critical IT tasks and system improvements
  • Enable faster and smarter business processes and employee productivity
  • Research and evaluate emerging technologies, hardware, and software
  • Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe.
Responsibilities
  • Install, configure, and support workstation software, hardware, printers, and phones
  • Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
  • Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
  • Implement applications and software upgrades and troubleshoot any performance issues
  • Train employees in using software and hardware, and provide technical support when needed
 Required skills and qualifications
  • Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
  • Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.
  • Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
  • History of working in an Active Directory domain environment
  • Proficient at software installs and troubleshooting
  • Some networking knowledge, along with the ability to troubleshoot network issues from the command line.
 Required/Desired Experience:
  • 3 Years of Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc Required
  • 3 Years of Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc Required
  • 3 Years of Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros Required
  • 3 Years of Active Directory domain environment Required
  • Proficient at software installs and troubleshooting Required
  • Some networking knowledge, along with the ability to troubleshoot network issues from the command line Required

About Vector:
Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability, and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY
www.vectorconsulting.com
“Celebrating 30 years of service.”
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