Overview
On Site
$40.0000 - $42.0000
Full Time
Skills
Cisco
VOIP
Telecom
CCNA
Call Manager
Cisco Unity
Network
Job Details
Title: Telecom/VOIP Technician
Location: Kings Point, NY 11024
Duration: 6 months
Note: Candidate should have the ability to obtain a public trust
Pay Rate: $40/hr - $42/hr
Job Description
- Knowledge of Call Manager and Unity VM
- Program and troubleshoot VOIP phone and telecom issues
- Administer licensing and users on the call Manager
- Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines.
- Perform network cable pulls and install network drops
- Work with the network team in resolving network, wireless, and VoIP issues
- Resolve trouble tickets with the Help-Desk team with end-to-end resolution
- Maintain and support tributary equipment belonging to USMMA
- Basic physical layer troubleshooting for Network Switches and fiber connections
- Support Wireless access points and WAP installations
- Perform other duties that may arise in support of USMMA
- This position is 100% On-Site at Kings Point, NY
Qualifications
- 1- 3 years of experience working with VOIP Call Manager
- 1-3 years of experience with Network and wireless equipment
- 1-3 years of experience performing network cable pulls, network drops, and fiber connectivity troubleshooting
- 1-3 years of experience working with ISP, demarc, fiber, POTS, and Fax line connections
- CCNA or VOIP certification preferred
- Attention to Detail able to efficiently process individual tasks quickly and accurately
- Integrity the ability to be honest and maintain strong moral principles
- Procedure Development ability to develop, maintain, and drive standardized processes, procedures, and workflows through the organization
- Attitude - driven to constantly learn and adapt to new technologies and solutions
- Interpersonal Skills - be a master of all interactions and communication with co-workers, vendors, faculty/Staff, and Students.
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