Overview
Hybrid
Depends on Experience
Full Time
Skills
Desktop Support Tech
IT Support
Job Details
Role is Desktop Support Tech
Position is Onsite
Interview type is In Person Only
Start Date: 10/01/2025 End Date: 09/15/2026
Worksite Address: Trenton, NJ
Short Description:
Seeking a skilled IT Support Technician to assist with device provisioning, account setup, software deployment, and cloud integration tasks.
Full Description:
The NJ Department of Education is seeking a skilled IT Support Technician to assist with device provisioning, account setup, software deployment, and cloud integration tasks. This role supports enterprise-wide initiatives and will work closely with the System Administrator to troubleshoot issues, manage hardware/software rollouts, and provision access across platforms such as Azure AD, GitHub, Salesforce, and Microsoft 365.
Key Responsibilities
Package and deploy software via Microsoft Intune
Configure Zscaler Private Access (ZPA) policies and groups
Support hardware replacement and device setup
Troubleshoot Windows 11 auto-enrollment and security features
Assist with Android and cross-device enrollment
Migrate users from Avaya to Microsoft Teams Phones
Provision and manage accounts across Azure AD, GitHub, Salesforce
Respond to Tier 1/2 technical support requests
Maintain system setup and support documentation
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.