Overview
On Site
Full Time
Skills
Teamwork
IT Infrastructure
Relationship Building
Innovation
Global Operations
Legal
Laptop
Computer Hardware
Software Support
Remote Access
Citrix
Virtual Private Network
AV
WebEx
Collaboration
Technical Support
Professional Services
Microsoft Windows
Computer Networking
Mobile Device Support
Audiovisual
Communication
Microsoft
Recruiting
Training
Promotions
Evaluation
Military
SAP BASIS
Law
Augmented Reality
Job Details
About Kirkland & Ellis
At Kirkland & Ellis, we don't just meet the standard for legal excellence-we set it. Our culture is built on teamwork, ingenuity, and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional expertise and dedication of our people.
With 6,500+ professionals, including 4,000 lawyers, across 21 offices worldwide, Kirkland attorneys shape markets, influence policies, and establish legal precedents that redefine what's possible. We bring together the best minds to meet clients where they are, driving the future of business, investment, and innovation.
What You'll Do
Join Kirkland & Ellis as We Expand into Philadelphia
Kirkland & Ellis, one of the world's leading law firms, is seeking a Technology Support Analyst II for our new Philadelphia office. This role is integral to maintaining the firm's technology infrastructure, delivering first-class IT and AV support to attorneys and staff in a fast-paced, professional environment.
As we expand into the Philadelphia market, we are building a premier office that reflects Kirkland's commitment to excellence. This is a unique opportunity to join our founding business support team, where you will play a key role in establishing the office technology foundation, shaping best practices, building relationships and supporting a collaborative, high-performance culture.
Why Join Kirkland & Ellis?
At Kirkland, we are committed to excellence, innovation , and collaboration. Our technology team is key to maintaining the efficiency and security of our global operations, supporting attorneys and staff across offices, client sites , and remote environments. This role offers the opportunity to support high-profile legal matters, and collaborate with a world-class IT team dedicated to delivering exceptional service.
Provide hands-on desktop and laptop hardware/software support, ensuring seamless functionality for our attorneys and staff with professional and efficiency.
Troubleshoot and resolve Windows 11 OS, M365, networking, and remote access issues (Citrix, VPN).
Assist with audio-visual (AV) setup and troubleshooting for meetings and events, supporting Zoom, WebEx, and MS Teams.
Collaborate with IT teams across the firm to resolve technology challenges efficiently.
Maintain IT assets, document solutions, and adhere to established support processes.
Offer on-site and occasional off-site support, including remote trial setups and travel to other Kirkland offices as needed.
Participate in scheduled maintenance activities, which may include weekend or after-hours work.
What You'll Bring
What We're Looking For:
4-6 years of IT support experience in a professional services setting (law firm experience preferred).
Technical expertise in Windows OS, Microsoft applications, networking, and mobile device support.
Audio-visual proficiency, including setting up and troubleshooting conference room technology.
Customer-first mindset with outstanding communication and interpersonal skills.
A team-oriented approach with the ability to thrive in a high-pressure environment.
Relevant technical certifications (A+, Microsoft, or similar) preferred.
How to Apply
Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."
Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.
Equal Employment Opportunity
All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.
#LI-On-Site
#LI-AR1
At Kirkland & Ellis, we don't just meet the standard for legal excellence-we set it. Our culture is built on teamwork, ingenuity, and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional expertise and dedication of our people.
With 6,500+ professionals, including 4,000 lawyers, across 21 offices worldwide, Kirkland attorneys shape markets, influence policies, and establish legal precedents that redefine what's possible. We bring together the best minds to meet clients where they are, driving the future of business, investment, and innovation.
What You'll Do
Join Kirkland & Ellis as We Expand into Philadelphia
Kirkland & Ellis, one of the world's leading law firms, is seeking a Technology Support Analyst II for our new Philadelphia office. This role is integral to maintaining the firm's technology infrastructure, delivering first-class IT and AV support to attorneys and staff in a fast-paced, professional environment.
As we expand into the Philadelphia market, we are building a premier office that reflects Kirkland's commitment to excellence. This is a unique opportunity to join our founding business support team, where you will play a key role in establishing the office technology foundation, shaping best practices, building relationships and supporting a collaborative, high-performance culture.
Why Join Kirkland & Ellis?
At Kirkland, we are committed to excellence, innovation , and collaboration. Our technology team is key to maintaining the efficiency and security of our global operations, supporting attorneys and staff across offices, client sites , and remote environments. This role offers the opportunity to support high-profile legal matters, and collaborate with a world-class IT team dedicated to delivering exceptional service.
Provide hands-on desktop and laptop hardware/software support, ensuring seamless functionality for our attorneys and staff with professional and efficiency.
Troubleshoot and resolve Windows 11 OS, M365, networking, and remote access issues (Citrix, VPN).
Assist with audio-visual (AV) setup and troubleshooting for meetings and events, supporting Zoom, WebEx, and MS Teams.
Collaborate with IT teams across the firm to resolve technology challenges efficiently.
Maintain IT assets, document solutions, and adhere to established support processes.
Offer on-site and occasional off-site support, including remote trial setups and travel to other Kirkland offices as needed.
Participate in scheduled maintenance activities, which may include weekend or after-hours work.
What You'll Bring
What We're Looking For:
4-6 years of IT support experience in a professional services setting (law firm experience preferred).
Technical expertise in Windows OS, Microsoft applications, networking, and mobile device support.
Audio-visual proficiency, including setting up and troubleshooting conference room technology.
Customer-first mindset with outstanding communication and interpersonal skills.
A team-oriented approach with the ability to thrive in a high-pressure environment.
Relevant technical certifications (A+, Microsoft, or similar) preferred.
How to Apply
Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."
Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.
Equal Employment Opportunity
All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.
#LI-On-Site
#LI-AR1
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.