Desktop Support

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2

Skills

Win 10
win 11
serviceNow

Job Details

Job: Desktop Support

Location: Raleigh, NC (Onsite)

Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description (including, but not limited to):
1. Technical assistance, support, and advice to end users for hardware, software, and systems
2. Hands-on technical and functional assistance to business and technical users
3. Remote technical and functional assistance to business and technical users

Skills:

Unpack boxes and stage for i-tagging
Organizing PCs and parts in stock rooms
Process PCs & delivery for State Surplus
Work tasks & perform data updates in ServiceNow system
Assist with PC pickups, deliveries, shipping
Assist with testing new PC models
Physical PC inventories
Win 10, 11 knowledge preferred

Use SharePoint for file management

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Refulgent Technologies Inc.