Overview
Skills
Job Details
Functional Responsibilities:
- Essential Functions:
- Identify opportunities for improving business processes to be more efficient or effective and assist in the business case vetting and preparation of proposals for information management efforts.
- Coordinate the analysis of program policies and procedures to determine their effect on automated systems and system functional areas.
- Focus on business value to develop ideas, including awareness of industry trends, risk assessments, business continuity, and business capability requirements.
- Coordinate and/or analyze user requirements, procedures, and problems to automate or improve existing systems; and coordinate and/or analyze computer system capabilities, workflow, and scheduling limitations.
- Coordinate the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation.
- Coordinate with outside vendors and contractors to complete projects and service requests; and defines, may assign, and evaluate their work.
- Identify potential project risks and difficulties, and designs strategies to mitigate or avoid them.
- Review complex project deliverables such as design documentation, test plans, and risk assessment plans, and provides comments and suggestions to document owners.
- Leads and coordinates process change requests and manage a project s scope, acceptance, installation, and deployment.
- Correlate business value and priorities to planning activities and goal-setting.
- Other Duties and Responsibilities:
- Develops training curriculum and conduct formal system training.
- Leads and coordinates processes change requests; and manages a project s scope, acceptance, installation, and deployment.
- Performs other duties as assigned.
Knowledge, Skills and Abilities
- Ability to analyze and troubleshoot complex issues and propose solutions.
- Ability to analyze systems and procedures.
- Ability to write and revise standards and procedures.
- Ability to handle multiple projects.
- Ability to communicate effectively using excellent written and verbal communication skills.
- Ability to communicate at all management levels and to communicate with both technical and non-technical personnel.
- Ability to understand each division s business processes and their dependencies.
- Knowledge of business analysis procedures, business process modeling and design, requirements and process modeling tools, and meeting facilitation.
- Ability to obtain and sustain the cooperation of others.
- Ability to provide excellent customer service.
- Ability to present a professional image and demeanor to internal and external contacts.
WORKER SKILLS AND QUALIFICATIONS
Graduation from an accredited four-year college or university with major course work in management information systems or business administration
8 years - Experience planning, eliciting, analyzing, and managing business requirements and monitoring throughout the software development life cycle (SDLC)
8 years - Experience leading simple and complex business process reengineering and transformation efforts that deliver efficiency improvements in quality and customer experience
8 years - Experience performing a business relationship manager (liaison) role between functional and technical teams
8 years - Experience leading project teams and/or operational and strategic organizational efforts that involved managing changes and stakeholder relationships, tracking and communicating performance, ensuring resource availability and allocation, coordinating third parties/vendors and delegating tasks
8 years - Experience with projects addressing some of the following fields:
- data management, data quality, data warehousing, data modeling, data migration and integration
- secure file transfers
- enterprise system analysis
- enterprise architecture
- information security principles
8 years - Experience working in a scrum master role or in an agile scrum environment
8 years - Strong SQL skills, ability to write and execute advanced SQL in both Oracle and SQL Server
Preferred:
Years Skills/Experience
8 years - Experience in a wide range of business environments including business consulting
8 years - Experience with a variety of system implementations and enhancements supporting business areas related to: building operations, finance, benefits processing, procurement, contracts, legal, audit, human resources, vendor relations, project management, communications
8 years - Technical expertise and experience in business systems analysis, system configuration, information security, and internal control frameworks
8 years - Technical expertise and experience with reporting databases, database design development, data modeling, mapping
8 years - Technical expertise and experience conducting enterprise business analysis such as problem/opportunity analysis, business case and business architecture development, feasibility studies and comprehensive risk assessments supporting value-based decision-making
8 years - Experience working on prior implementations/conversions from a legacy PeopleSoft application
8 years - Experience documenting and implementing procedures and PeopleSoft applications.
8 years - Functional experiences in one or more PeopleSoft module HRMS, Base Benefits, Benefits Administration, Payroll, or Pension
4 years - Experience with MS Azure DevOps for requirements management, and project implementation
4 years - Experience with project management software
Masters of Business of Administration (MBA), CCBA, CBAP, CSM, CSPO, PMI-PBA, PMP, ITIL, ICGB, or related