BA/QA Life & Annuity Domain

Job Description
Looking for an experienced Business Analyst / Quality Analyst (BA/QA) with strong expertise in Life Insurance and Annuity products. The ideal candidate will bridge business requirements and technology solutions while ensuring high-quality delivery through structured testing. This role requires a deep understanding of life & annuity product rules, policy administration systems, business processes, and regulatory compliance.
Key Responsibilities
Business Analysis
Elicit, analyze, and document business requirements, product features, and process workflows related to Life and Annuity products.
Work closely with business stakeholders, product owners, and SMEs to understand policy administration systems, product configurations, and customer journeys.
Translate business needs into functional requirements, user stories, acceptance criteria, and use cases.
Support product configuration, rate setup, and policy calculations.
Collaborate with development and testing teams to ensure requirements are well understood and implemented correctly.
Act as a liaison between the product team and the IT Team
Quality Assurance
Develop comprehensive test strategies, test plans, test cases, and test scripts aligned with business requirements.
Perform system testing, functional testing, integration testing, and user acceptance testing.
Validate life & annuity product calculations (premium, benefits, riders, cash value, surrender charges, etc.) against business rules.
Conduct regression, data migration, and end-to-end policy lifecycle testing.
Report, track, and manage defects to resolution using defect management tools.
Ensure compliance with industry standards, regulatory requirements and company quality guidelines.
Required Skills & Experience
8+ years of experience as a BA/QA in Insurance domain, with strong focus on Life Insurance and Annuities.
Strong knowledge of policy administration systems (e.g. LifePro)
Expertise in Life & Annuity product rules Term Life, Whole Life, Universal Life, Variable Annuities, Fixed Annuities, Riders, Illustrations, etc.
Proven ability to analyze business processes, identify gaps, and propose solutions.
Hands-on experience in test planning, execution, and defect management.
Familiarity with Agile/Scrum methodologies, user story grooming, and backlog management.
Proficiency in SQL for data validation and testing backend processes.
Strong documentation skills using BRDs, FRDs, Use Cases, User Stories, and Test Artefacts.
Excellent communication, stakeholder management, and problem-solving skills.