Network Administrator Advanced

Network Administrator Advanced

Project Duration: 12 Months

Work Location: Cayce, South Carolina (On-site)

Candidate location: Current SC Residents Only, no relocation allowed

(Travel to various locations around the state is required throughout the week. State vehicles preferred transportation)

Interview Process: Virtual Interview

Hours/Week: 40 Hours

Work Hours: 8 AM to 5 PM

Position Overview

The IT Network Operations Specialist (Network Administrator Advanced) supports the South Carolina in strengthening and optimizing its enterprise network and wireless infrastructure to meet growing demands, particularly for initiatives like the Electronic Health Records (EHR) system. The role involves statewide travel to facilities to assist with network equipment upgrades, installations, issue resolution, and wireless access point deployments, ensuring alignment with IT security policies and best practices. The specialist will work under the Network Operations team s guidance, collaborating with IT and non-IT staff to troubleshoot issues, implement enhancements, and maintain operational support for critical systems.

Key duties and Responsibilities

• Monitor and identify issues with Agency wireless networks and remediate
• Support wireless and network connectivity on Windows-based systems
• Support wireless and network connectivity on Mac-based systems
• Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)
• Manage the wireless network/device lifecycle at all stages
• Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems
• Assist with ISE registration of devices on the network
• Conduct onsite wireless assessments. Create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad.
• Perform enterprise wireless network deployments, installations, and upgrades
• Requires comfort working on a ladder; ability to lift 40 lbs.
• Perform firmware/software/security/feature upgrades and other maintenance tasks
• Monitor Agency trouble ticket system and complete network assigned tickets
• Will serve as the Agency s first and second tier of support fielding wireless and network connectivity technical support requests troubleshooting/resolving most common/routine problems.
• Assists Agency staff/contractors in resolving wireless and other network related problems
• Ability to climb and work on a ladder

Required Skills

• 3-5 years Local Area Network (LAN), WLAN, WAN
• 3-5 Year - Network administration CISCO and/or PALO ALTO FIREWALL
• Valid driver s License
• 3-5 YEARS CISIO IDENTIFY SERVICES ENGINE (ISE)
• 3-5 years of Ticketing System
• Ability to climb and work on a ladder

Preferred Skills

• Network Certification - Network Plus or CCNA
• Ekahau Program
• Solar Winds Orion

Education Requirement

• Bachelor's Degree or 5 years of equivalent experience.