Overview
On Site
$85,000 - $95,000
Full Time
Skills
Active Directory
Remote Support
Microsoft Windows
windows 11
Office 365
Bomgar
Citrix
ServiceNow
Microsoft Intune
Jira
Zendesk
SCCM
Intune
VMware
Azure AD
Job Details
Desktop Analyst Los Angeles
Full-Time | $85,000 $95,000
Does this sound exciting to you? A leading professional services firm is looking for a skilled Desktop Analyst to join their IT team and take ownership of second-level and third-level support in a fast-paced environment.
Key Responsibilities:
- Install, configure, and troubleshoot desktops, laptops, printers, scanners, and mobile devices
- Support remote access, VPN, Citrix, Intune, and Microsoft 365 applications
- Manage and resolve tickets independently while maintaining SLAs
- Provide AV setup support for meetings and conferences
- Collaborate with IT teams across multiple office locations
- Maintain inventory and assist with equipment moves and new hire setups
Qualifications:
- 5+ years of desktop support experience in a professional services environment
- Strong knowledge of Windows 11, Active Directory, Citrix, Intune, and Microsoft Office
- Excellent troubleshooting, communication, and organizational skills
- Experience with rollouts, migrations, and upgrades
- Bachelor s degree preferred; technical certifications a plus
Ready to take the next step in your IT career? Contact me at
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