Great Plains ERP Techno Functional Consultant

We are looking for a Great Plains ERP Techno Functional Consultant. This is an on-site fulltime permanent hire position in Cary (RTP), NC. In this role you will be supporting Great Plains Enterprise Resource Planning (ERP), interfaces and systems including configuration, customization, security, data integrity and on-going support for all functional areas. You will lead the configuration and maintenance of value-added solutions to meet the defined requirements and reporting needs of the business.

You will collaborate with internal departments, vendor-based consultants, and service providers to coordinate and manage the design, development, implementation and on-going support of all assigned business applications.

Responsibilities for Great Plains ERP Techno Functional Consultant:

• Develop product roadmaps; assessing the suitability of products and providing direction to service and software vendors, and/or IT to ensure technical solutions meet current and future business and department objectives.
• Investigate feature requests, clarify user requirements and objectives, understand software functionality, and recommend appropriate solutions that meet business requirements and resolve questions related to process changes impacting applications.
• Proactively provide expert advice to the business in best use of all Enterprise systems modules and functionality to improve business effectiveness and efficiency through appropriate change management systems.
• Manage ERP System and associated systems upgrades, patching and refreshes
• Analyze business process issues and improvement opportunities and provide effective/ efficient solution recommendations to IT management and business stakeholders.
• Document and assist users in defining business requirements, process maps and use cases
• Ensure changes are managed under change control as a representative on Change Control Boards to ensure system remains in a state of validation compliance in line with site and corporate documentation, as well as relevant standards and regulatory regulations
• Manage assigned projects and ensure changes conform to the company Policies, Standard Operating Procedures (SOPs), Work Instructions (WIs) and other documentation
• Fulfil ad-hoc business reporting needs and assist with interpretation of data
• Manage third party vendors to ensure uptime and performance of hosted systems
• Investigate problems with Enterprise system modules, diagnose root causes and resolve issues
• Develop and maintain documentation of applications, including process workflow diagrams, detailed business requirements and reports, etc
• Support Audits and Periodic Review processes as required
• Adherence to Project timelines and budgets
• Be a Champion and advocate for your assigned systems with internal and external stakeholders

Required Skills as a Great Plains ERP Techno Functional Consultant:

• 6+ years of experience in ERP systems with specific experience with Great Plains
• Management of a technical support team and 3rd Party Vendors supporting an ERP system
• Experience working in a regulated environment (GxP/Life Sciences/Biotechnology)
• Working knowledge with validated systems and working within the Computerized System SDLC within the Validation Framework
• Must be able to work independently, as well as, in a team oriented, collaborative environment.
• Effectively manage multiple priorities simultaneously and adjust to shifts in priorities to align with business needs
• Excellent interpersonal, written and verbal communication skills to build and maintain positive relationships across the organization and with external vendors
• Working knowledge of CFR part 11 and data integrity requirements
• Ability to elicit cooperation and influence a wide variety of people across different business units
• Ability to comprehend, interpret, and comply with company policies and procedures
• Hands-on experience with design to prototype process such as requirements generation, design reviews, implementation planning and validation of design
• English Fluency (spoken\written)

Preferred Experience:

• Project Management Experience or PMP Certification
• SQL Coding experience
• Experience generating system and/or custom reports and workflows for Great Plains ERP systems
• Understanding of Inventory Management Systems