Medical Office Assistant/Admin

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our healthcare team. The ideal candidate will provide essential administrative support within a medical office environment, ensuring smooth clinic operations and exceptional patient service. This role requires proficiency in various Electronic Health Record (EHR) systems, medical billing, coding, and strong knowledge of healthcare regulations such as HIPAA. Bilingual skills and clinic experience are highly valued to enhance communication with diverse patient populations.

Duties

• Manage patient scheduling, appointment confirmations, and follow-ups using EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, and Eaglesoft.
• Verify insurance coverage and perform insurance verification processes efficiently.
• Handle medical billing and coding tasks including CPT, ICD-9, ICD-10 coding, ensuring accurate documentation review for claims submission.
• • Collect payments and process medical collections while maintaining compliance with HIPAA regulations.
  • Maintain and update patient records accurately within electronic health records (EHR) systems.
  • Assist with front desk responsibilities including multi-line phone systems, patient check-in/out, and managing patient intake forms.
  • Prepare and review care plans, medical documentation, and ensure proper filing of medical records.
  • Support office management tasks such as filing, data entry (including 10 key typing), and document organization using Microsoft Office tools.
  • Provide excellent patient service by demonstrating professional phone etiquette and effective communication skills.
  • Collaborate with clinical staff to facilitate smooth clinic operations and support medical administrative functions.

  Requirements

  • Proven experience in a medical office setting or healthcare environment; clinic or dental office experience is preferred.
  • Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft, or similar platforms.
  • Knowledge of medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), Medicare procedures, and healthcare documentation standards.
  • Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel), typing (10 key), and familiarity with health information management software like Dentrix or Eaglesoft.
  • Ability to handle insurance verification processes accurately and efficiently.
  • Excellent organizational skills with attention to detail for documentation review and record keeping.
  • Strong communication skills with professional phone etiquette; bilingual abilities are a plus.
  • Knowledge of HIPAA regulations to ensure patient confidentiality and data security compliance.
  • Prior experience in medical billing or coding is advantageous but not mandatory; training will be provided for the right candidate. Join our team to contribute to quality healthcare delivery through efficient administrative support while advancing your career in the medical field!