Overview
On Site
Full Time
Skills
Continuous Improvement
Global Operations
FOCUS
Operational Excellence
Clarity
Disaster Recovery
Leadership
Mentorship
Accountability
Innovation
Recruiting
Migration
Virtualization
Hypervisor
Partnership
Legal
Splunk
Visualization
Regulatory Compliance
Risk Assessment
Computer Science
IT Management
Cloud Computing
Amazon Web Services
Microsoft Azure
Failover
DevOps
ROOT
Finance
Communication
Dynatrace
ServiceNow
Agile
Kanban
SAP BASIS
Law
Health Care
Life Insurance
Insurance
Job Details
Job Description
Position Summary
We are seeking a dynamic and visionary Senior Director to lead the global strategy and execution of Enterprise Observability and Technology Resiliency & Recoverability across Marriott's global technology landscape. This leader will drive architecture, implementation, and continuous improvement of mission-critical platforms spanning cloud-native environments, hybrid workloads, and global operations. The ideal candidate brings deep technical expertise, proven leadership, and an unwavering focus on operational excellence.
This is a hands-on engineering leadership role ideal for someone who:
Navigates ambiguity with clarity and confidence
Thrives on solving complex technical problems
Partners across matrixed organizations to build rapport & scalable solutions
Leads by example, balancing strategic oversight with sleeves-rolled-up execution
Translates deep technical knowledge into impactful, business-aligned decisions
Champions transformation in environments with limited resources
We are looking for a technical architect / engineer that can create technology solutions and lead technology teams, not a people manager of tech engineers.
Key Responsibilities
Strategic & Technical Leadership
Define and execute a comprehensive vision for observability, infrastructure resiliency, and disaster recovery at enterprise scale
Lead engineering and architecture functions for cross-functional teams across observability and resiliency domains
Design and champion enterprise-wide standards, tooling, and frameworks to improve visibility, prevent outages, and ensure recoverability
Architect and operationalize observability solutions across AWS, Azure, Alibaba, and hybrid cloud workloads
Team & Culture Leadership
Lead, mentor, and grow two high-performing technical teams across specialized domains
Foster a culture of accountability, innovation, and engineering craftsmanship
Guide performance reviews, team growth plans, and recruitment strategies to scale expertise
Empower team autonomy while ensuring enterprise alignment across engineering initiatives
Program Execution & Delivery
Act as Technical Product Owner and Program Manager for critical observability and DR initiatives
Drive cloud migration and virtualization strategies-including alternative hypervisor adoption (OLVM)-within enterprise constraints
Advance pilot deployments into sustainable, resilient platforms with repeatable success patterns
Maintain effective partnerships across Finance, Legal, TBM, and Continent teams to advocate for technical feasibility
Domain Expertise
Observability
Design and scale enterprise observability strategy including logging, metrics, tracing, and alerting across hundreds of workloads
Lead implementation of platforms like Dynatrace, Grail, Splunk Cloud, Cribl, ThousandEyes, and more
Define observability baselines and SLIs/SLOs to support distributed service health monitoring
Enable data ingestion and visualization at scale, collaborating with SREs to foster proactive remediation
Resiliency & Recoverability
Implement robust, cloud-native strategies for workload resiliency and recoverability
Evolve DR posture from compliance-driven to mission-critical readiness
Lead DR drills, risk assessments, and response automation for continuous preparedness
Enable infrastructure and application recoverability for distributed and mission-critical systems
Candidate Profile
Required Qualifications
Bachelor's degree in Computer Science, Engineering, or related field
10+ years in technical leadership, engineering, and operations
Deep experience in:
Multi-cloud observability and logging infrastructure (AWS, Azure, Alibaba)
Modern DR strategies with automated failover/failback architecture
SRE and DevOps principles, monitoring frameworks, and root cause diagnostics
Proven ability to navigate financial and organizational constraints to deliver impactful results
Exceptional communication skills with the ability to influence technical and executive audiences
Preferred
Hands-on experience with Dynatrace, Grail, and integration platforms such as Harness, ServiceNow, and BigPanda
Background in digital transformation, consulting, or enterprise modernization
Agile or Kanban delivery expertise in global, fast-paced environments
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About Us
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
About the Team
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Position Summary
We are seeking a dynamic and visionary Senior Director to lead the global strategy and execution of Enterprise Observability and Technology Resiliency & Recoverability across Marriott's global technology landscape. This leader will drive architecture, implementation, and continuous improvement of mission-critical platforms spanning cloud-native environments, hybrid workloads, and global operations. The ideal candidate brings deep technical expertise, proven leadership, and an unwavering focus on operational excellence.
This is a hands-on engineering leadership role ideal for someone who:
Navigates ambiguity with clarity and confidence
Thrives on solving complex technical problems
Partners across matrixed organizations to build rapport & scalable solutions
Leads by example, balancing strategic oversight with sleeves-rolled-up execution
Translates deep technical knowledge into impactful, business-aligned decisions
Champions transformation in environments with limited resources
We are looking for a technical architect / engineer that can create technology solutions and lead technology teams, not a people manager of tech engineers.
Key Responsibilities
Strategic & Technical Leadership
Define and execute a comprehensive vision for observability, infrastructure resiliency, and disaster recovery at enterprise scale
Lead engineering and architecture functions for cross-functional teams across observability and resiliency domains
Design and champion enterprise-wide standards, tooling, and frameworks to improve visibility, prevent outages, and ensure recoverability
Architect and operationalize observability solutions across AWS, Azure, Alibaba, and hybrid cloud workloads
Team & Culture Leadership
Lead, mentor, and grow two high-performing technical teams across specialized domains
Foster a culture of accountability, innovation, and engineering craftsmanship
Guide performance reviews, team growth plans, and recruitment strategies to scale expertise
Empower team autonomy while ensuring enterprise alignment across engineering initiatives
Program Execution & Delivery
Act as Technical Product Owner and Program Manager for critical observability and DR initiatives
Drive cloud migration and virtualization strategies-including alternative hypervisor adoption (OLVM)-within enterprise constraints
Advance pilot deployments into sustainable, resilient platforms with repeatable success patterns
Maintain effective partnerships across Finance, Legal, TBM, and Continent teams to advocate for technical feasibility
Domain Expertise
Observability
Design and scale enterprise observability strategy including logging, metrics, tracing, and alerting across hundreds of workloads
Lead implementation of platforms like Dynatrace, Grail, Splunk Cloud, Cribl, ThousandEyes, and more
Define observability baselines and SLIs/SLOs to support distributed service health monitoring
Enable data ingestion and visualization at scale, collaborating with SREs to foster proactive remediation
Resiliency & Recoverability
Implement robust, cloud-native strategies for workload resiliency and recoverability
Evolve DR posture from compliance-driven to mission-critical readiness
Lead DR drills, risk assessments, and response automation for continuous preparedness
Enable infrastructure and application recoverability for distributed and mission-critical systems
Candidate Profile
Required Qualifications
Bachelor's degree in Computer Science, Engineering, or related field
10+ years in technical leadership, engineering, and operations
Deep experience in:
Multi-cloud observability and logging infrastructure (AWS, Azure, Alibaba)
Modern DR strategies with automated failover/failback architecture
SRE and DevOps principles, monitoring frameworks, and root cause diagnostics
Proven ability to navigate financial and organizational constraints to deliver impactful results
Exceptional communication skills with the ability to influence technical and executive audiences
Preferred
Hands-on experience with Dynatrace, Grail, and integration platforms such as Harness, ServiceNow, and BigPanda
Background in digital transformation, consulting, or enterprise modernization
Agile or Kanban delivery expertise in global, fast-paced environments
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About Us
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
About the Team
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.