Business Analyst II

Overview

Remote
$41 - $43
Contract - W2
Contract - 06 Month(s)

Skills

(OPERATIONS OR "OPERATIONS SPECIALIST" OR "OPERATIONS ANALYST")
(CUSTOMER)
("ARTIFICIAL INTELLIGENCE" OR AI)
(SUPPORT)

Job Details

Immediate need for a talented Business Analyst II. This is a 06 months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-92102

Pay Range: $41 - $43/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

  • Provide outstanding support to users across multiple AI-powered products.
  • Collaborate with cross-functional teams to improve operational workflows and systems.
  • Analyze information and identify opportunities for process improvement.
  • Adapt quickly to new contexts, requirements, and product features.
  • Handle sensitive information with professionalism and discretion.
  • Contribute to a collaborative team environment, including working with interns.
  • Support new product launches and take on new assignments as business needs evolve.

Key Requirements and Technology Experience:

  • Key Skills; (OPERATIONS OR "OPERATIONS SPECIALIST" OR "OPERATIONS ANALYST") AND (CUSTOMER) AND ("ARTIFICIAL INTELLIGENCE" OR AI) AND (SUPPORT)
  • Fluent in English with excellent grammar and writing skills.
  • Strong written and verbal communication, able to explain complex concepts clearly.
  • 2-3 years experience in support, hospitality, operations, editorial QA, or virtual assistance (tech/customer service preferred).
  • Analytical thinker with strong problem-solving abilities.
  • Quick comprehension of complex information and adaptability to new contexts.
  • Passion for delivering exceptional customer experiences.
  • Strong organizational and time management skills.
  • Familiarity with customer service tools/software and ability to learn new technologies quickly.
  • Experience in tech or customer service environments.
  • Experience in conflict resolution and managing difficult situations.
  • Creativity and innovation in finding solutions.
  • Experience collaborating with interns and diverse teams.

Our client is a leading Meta Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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