Information Technology_USA - USA_Engineer

Overview

On Site
BASED ON EXPERIENCE
Contract - Independent
Contract - W2
Contract - 6+ mo(s)

Skills

IT SUPPORT

Job Details

Location: Beaverton OR
Duration: 7 months

100% onsite

Please submit local candidates.

User/Fab Support:
* Help users and manufacturing (fab) with issues on desktops, laptops, mobile phones, and printers.
* Troubleshoot hardware, software, and network problems
* Set up new devices and configure them for users.

Device Management:
* Install and update operating systems and applications.
* Maintain an inventory of all devices and perform regular checks.

Security:
* Ensure devices are secure with antivirus software and necessary updates.
* Assist with encryptions and VPNs to protect company data.

Network:
* Help users with basic network issues like Wi-Fi and LAN connectivity.
* Work with other teams for more advanced network problems.

Documentation:
* Keep records of all support requests and solutions in the ticketing system.
* Create simple guides for common problems users face.

Collaboration:
* Work with other IT teams and communicate with vendors when necessary.

Compliance:
* Ensure workstations meet company IT and security policies.
* Keep systems properly licensed and updated.

Inventory Management:
* Track and manage workstation hardware/software inventory.

System Monitoring:
* Monitor workstation performance.
* Suggest and implement improvements.

Experience: 5+ years IT support.
Skill set: Fab Support, Device Mgmt, Security, Network, System Monitoring

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About Thunderhawk Technology Partners