Production Support

Role: Production Support
Location: Pennington, NJ (5 days onsite)

Duration: 12 Months

(Only w2)

Must Have Skills :

Required Senior or lead profile.

• Database Technologies - Oracle, SQL Server, MySQLu
• Experience of tech tools, e.g. Splunk, Horizon, Ansible Tower, BladeLogic

This is an excellent opportunity to be a key individual contributor, responsible for supporting information security technologies across Microsoft and Linux platforms. Just as important as your technical experience will be your ability to connect and work with people. A positive team atmosphere is very important to us so we are looking for people who can collaborate well. The role involves interaction with Business stakeholders as well as other technical teams globally across the company, so we are looking for excellent relationship building and communication skills.
Primary responsibilities:

Act as a subject matter expert, providing support and leading the technical triage for problems with applications within the live production environment, contributing to stability and availability, and maintaining a high degree of customer service.
Running operations, including, but not limited to, SQL/Data analysis, log analysis, application and operating system troubleshooting, software deployment, patch management oversight, Quality Analysis for standard processes.
Incident, Problem and Change Management duties, including ownership and progression of internal and external faults and technical issues. Own and manage failures within systems through to resolution of the issue, whilst controlling and minimizing impact to business areas.
Work with Application Managers and Project/Development teams, shadowing projects and enhancements, to ensure minimal impact to the production environments.

Highly proficient with Windows and Linux systems
5+ years experience in a Production Support role
Highly proficient with Database Technologies - Oracle, SQL Server, MySQL
Experience of tech tools, e.g. Splunk, Horizon, Ansible Tower, BladeLogic
Experience of Information Security applications
Experience of monitoring technologies
An appreciation of network technologies
Data Loss Prevention experience either Administrator or Analyst
Strong analytical skills/problem solving/conceptual thinking
Demonstration of a professional, team-oriented approach coupled with strong self-motivation and personal initiative.
Be flexible, responsive, enthusiastic, have ability to work alone and as part of a team and to foster positive relationships.

Basic understanding of Cloudera Hadoop.

Network Security Protocols & Standards

Linux

Splunk