Overview
On Site
USD 20.00 - 25.00 per hour
Full Time
Skills
Recruiting
Tier 2
Remote Support
NOC
CUE
Service Desk
UPS
Training
Operating Systems
Client/server
Network Support
Microsoft Windows
Network
Computer Hardware
Supervision
Network Analysis
Communication
BMC Remedy
Taxes
Life Insurance
Business Transformation
Law
Job Details
Description
Our customer is seeking a Tier 2 Desktop Support Analyst to assist with the NOC and Service Desk. This candidate will be responsible for monitoring ticket cue, taking service desk calls and handling \"smart hands\" activities including hardware swaps, UPS troubleshooting and general network support. Service support calls from internal IT departments as well as field business locations.
The primary support will include network and server troubleshooting for field offices. Must have good communication skills, basic troubleshooting skills and the ability to quickly grasp new technologies. There will be a large network printer project they will be supporting as well.
Job Title
Desktop Analyst
Top Skills Details
2-3 Years training on Network/desktop Operating Systems
2+ Year of Windows Operating Systems
2+ Year in a support role for wither client server or network support.
Additional Information
Windows, network, hardware and general site support
Work Environment
Business casual, must be a self starter able
to work under very minimal after hours supervision.
Additional Skills Tags
Network Analysis
Additional Skills & Qualifications
strong communication, self starter, remedy or
SNOW ticketing systems experience.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Sparta,NJ.
Application Deadline
This position is anticipated to close on Jun 13, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our customer is seeking a Tier 2 Desktop Support Analyst to assist with the NOC and Service Desk. This candidate will be responsible for monitoring ticket cue, taking service desk calls and handling \"smart hands\" activities including hardware swaps, UPS troubleshooting and general network support. Service support calls from internal IT departments as well as field business locations.
The primary support will include network and server troubleshooting for field offices. Must have good communication skills, basic troubleshooting skills and the ability to quickly grasp new technologies. There will be a large network printer project they will be supporting as well.
Job Title
Desktop Analyst
Top Skills Details
2-3 Years training on Network/desktop Operating Systems
2+ Year of Windows Operating Systems
2+ Year in a support role for wither client server or network support.
Additional Information
Windows, network, hardware and general site support
Work Environment
Business casual, must be a self starter able
to work under very minimal after hours supervision.
Additional Skills Tags
Network Analysis
Additional Skills & Qualifications
strong communication, self starter, remedy or
SNOW ticketing systems experience.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Sparta,NJ.
Application Deadline
This position is anticipated to close on Jun 13, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.