Business Analyst

Role: Business Analyst (BA)

Location: Frankfort, KY

Hybrid position

Job Description:

We have an immediate need for an exceptional individual to join our organization as a Business Analyst (BA).

This opportunity is based in Frankfort, KY and will be both in-office and remote. The ideal candidate will have

strong communication skills, critical thinking skills, possesses leadership skills, and will be committed to

delivering successful and quality work products that completely address Business Unit requirements and meet

the needs of the Cabinet. The candidate must have the ability to envision impacts and possibilities of their

work on the broader Labor organization and apply those thoughts to improve their analysis efforts.

Core Responsibilities:

The IT BA will assist the Project Manager (PM) in the management of project work by facilitating

communication with the business unit/customer, project team, and other stakeholders as necessary related to

requirements and proposed solution for the project. The BA will elicit business requirements (features & user

stories) for assigned project requests from business subject matter experts and manage the product

backlog. For each upcoming sprint, the BA will decompose the user stories to a consumable level that is

understood by the developers. The BA will lead the team in the identification of acceptance criteria for the

decomposed user stories. The BA will ask business stakeholders probing questions and communicate that

information to the development team to ensure they understand the requested work. The BA is expected to

understand the business processes and to use that knowledge to make recommendations for business process

improvements as well as improve the value to the end user and the Transportation Cabinet.

An ideal candidate will support identified projects and other efforts by:

Driving the adoption and integration of the BA roles and processes

Assess customers current capabilities and needs and identify potential COTS products as solutions

Act as a liaison between project stakeholders

Identify business needs and drivers of value and success

Work with technical teams to determine and justify a solution approach that maximizes customer

value through improvements to workflow, production, efficiency and/or effectiveness

Provide technical and non-technical assistance to team members by developing technical

documentation.

Work with project/business stakeholders and/or users to gather, document, and validate solution

(system and software) requirements

Work with the development team on task creation and estimating

Work with the technical development team to ensure that requirements are effectively implemented

Work with project/business stakeholders and/or users to facilitate user acceptance testing

Work with customer contacts after solution delivery to understand ongoing needs and issues along

with associated business drivers, and assist in triaging within Labor IT to engage resources to provide

the appropriate response/resolution

Assist the PM with management of the project by owning the analysis and testing components of the

project

Lead the development team through the Development phase of the project by researching and

answering questions about the defined work, identified bugs, and assisting in technical roadblocks -

escalating as defined in the project s technical escalation process

Create and maintain the testing plan for the project following an iterative development methodology

Employ an iterative development methodology and lead the effort in defining features, user stories,

and acceptance criteria

Manage user story (requirements), use case, and artifact gathering processes and clearly communicate

to the business and technical team members what is needed

Ask probing questions to fully understand user stories with the ability to provide feedback on possible

implications of any and all requests

Accurately and concisely articulate issues, questions, and recommendations to business stakeholders,

team members, and management

Work with the business unit to manage the expectations for project completion

Understand the as-is and to-be business processes to ensure all parties are working toward the

same goal

Model the expected system interactions, particularly when software is being developed

Identify gaps in data requirements between what is in place and what is needed

Model the data requirements or work with the appropriate people to ensure that the data will support

the new solution

Create mock-ups of the new user interfaces as needed.

Support the business unit and development team by discussing business and technical impacts of any

dependencies related to priority decisions

Work closely with stakeholders in developing user scenarios as needed

Work with continuous improvement in mind in order to identify and document system

recommendations for current and future development

Work with users to update business processes and procedures guidelines

Minimum Requirements

Excellent written and oral communication skills in English. Must be able to effectively and comfortably

communicate with all types of individuals from the customer technical expert to the customer

executive management

Bachelor s Degree with a focus in IT or equivalent combination of experience/knowledge

2-3 Years experience working with businesses to identify and document IT needs and facilitate

solutions

Experience and comfort with business analysis, requirements definition & validation

Knowledge of and experience with agile processes

Strong analytical, design and problem-solving skills

Ability to work independently/self-reliant and show initiative with minimum supervision

Ability to quickly learn new technologies and apply them appropriately to business situations

Strong team player who enjoys working in a fast-paced team atmosphere

Ability to work under pressure; meet strict deadlines

Ability to listen effectively and seek clarification

Ability to build a rapport with clients