Training and Support Specialist - Hybrid

Title: Training and Support Specialist - Hybrid

Mandatory skills:

Medicaid, Managed Care, Medicaid Program,
content development, instructional design, curriculum design, training materials,
Adobe Articulate 360, Adobe Articulate, Storyline, Rise, Canva, Camtasia,
MS Teams, Microsoft products, Webex,
HR curriculums, adult learning, classroom, online presentation, virtual meetings, events,
training content, online training, live classroom training, training videos, microlearning,
content writing, draft articles, employee learning, tips, job aids,
curriculum design, e-learning, career development

Description:

The client requires the services of a training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects.

The purpose of the position will be to create training content (online and live classroom training) to support organizational initiatives and business units.
Strong content development and writing skills needed.
Ability to draft articles to support employee learning, tips, and educational resources for employees, such as job aids.
Good research skills.
Instructional design and technical knowledge needed.
This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional.

The client prefers experience with following tools:
Adobe Articulate (Storyline and Rise), Canva, Camtasia, MS Teams.
Candidates with experience developing HR curriculums or training in partnership with subject matter experts is preferred.
Creating training videos and microlearning, a plus.
Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.

This position works with: Associate Director of Organizational Development, Training and Support Specialist, Learning and Development Consultant, Organizational Development Consultant and an Administrative Support Specialist.

Required / Desired Skills:

Skill Required / Desired Amount of Experience

Experience in curriculum design and developing training materials for adult learners Required 3 Years
Understands the client Medicaid Program that drive the efforts of the client staff who administer those programs. Highly desired 3 Years
Strong content development skills needed. Required 3 Years
Instructional design and technical knowledge needed Required 3 Years
Adobe Articulate 360 Required
Experience with adult learning practices, principles and procedures in classroom and on-line presentations Highly desired
This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Required 3 Years
Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex Required

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008