Asset Shipping Specialist

Job Description

Asset Shipping Specialist

• Minimum of 3-5 years experience in technology or technology troubleshooting environment
• Asset Tracking / Management experience a must
• Experience working with Shipping/Logistics industry a plus
• Experience with ServiceNow (or similar ticketing system) required
• Strong organizational and problem solving skills
• Excellent verbal and written communications skills
• Advanced Microsoft Excel
• Proficient in other MS-Office productivity applications
• Proficient in Share Point site maintenance
• ITIL certifications a plus
• Experience in the financial industry is a plus
• Manage/liasse with shipping vendor(s) to ensure procedures are being followed and requirements are met
• Reconcile serial numbers, inventory lists, seals/tags all documentation, upon drivers departure from pickup location and arrival at delivery site
• Coordination of site contacts availability, monitoring progress of the shipment by tracking, chain of custody, GPS updates, confirming ServiceNow tickets/TASKs are updated appropriately/sufficiently, etc.
• Create and maintain operational procedures for shipping vendor(s) to reference and/or instructions for drivers to follow
• Establish and continuously update WSS operational processes that align with the Firm s policies and procedures
• Excellent teamworking skills, capable of working effectively across a variety of IT and business groups across the Firm
• Ticket & quality management, management reporting (event completion, volume trends, etc.) and self auditing is a component of this role
• Asset tracking, data entry supporting the secure shipping activities, as well as assisting the larger Asset team in tasks, during down / low volume secure shipping request periods, will be part of the daily activities

Salary Range- $90,000-$95,000 a year