Usability Engineer (FMEA) - Contract role

Job Description

Usability Engineer Human Factors & UX Design

Who we are: -

At CitiusTech, we constantly strive to solve the industry's greatest challenges with technology, creativity, and agility. With over 8,500 healthcare technology professionals worldwide, CitiusTech powers healthcare digital innovation, business transformation, and industry-wide convergence for over 140 organisation through next-generation technologies, solutions, and products. We aim to accelerate the transition to a human-first, sustainable, and digital healthcare ecosystem with the world's leading Healthcare and life sciences organisations and our partners.

Here is an opportunity for you to make a difference and collaborate with global leaders to shape the future of healthcare and positively impact human lives.

Our vision: -

To inspire new possibilities for the health ecosystem with technology and human ingenuity.

What is in it for you?

We are seeking a highly skilled and proactive Usability Engineer to join our UX team. This role requires a strong foundation in human factors engineering, usability testing (formative and summative), FMEA, and UX design. The ideal candidate will be hands-on with tools like Figma, capable of leading design efforts, collaborating with cross-functional stakeholders, and driving user-centred design decisions through data analysis and documentation

Responsibilities:

• Usability Testing & Evaluation: Plan, conduct, and analyse formative and summative usability tests.
• Develop test protocols, recruit participants, and synthesise findings into actionable insights.
• Perform Failure Modes and Effects Analysis (FMEA) to identify and mitigate usability risks.
• UX Design & Prototyping: Create wire frames, mock ups, and interactive prototypes using Figma.
• Collaborate with designers and developers to ensure design feasibility and alignment with user needs.
• Lead design reviews and provide mentorship to junior designers.
• Research & Analysis: Conduct use analysis and generate comprehensive Use Analysis Reports
• Analyse qualitative and quantitative data to inform design decisions.
• Translate user needs and business requirements into intuitive design solutions.
• Documentation & Compliance: Maintain detailed documentation of usability activities, findings, and design iterations.
• Ensure compliance with relevant standards and guidelines (e.g., FDA, ISO, IEC for medical devices if applicable).
• Stakeholder Engagement: Act as a key point of contact for UX-related discussions with internal and external stakeholders.
• Present findings, recommendations, and design concepts clearly and persuasively.
• Ownership & Leadership: Take full ownership of usability deliverables across projects.
• Lead cross-functional design efforts and ensure timely delivery of high-quality outputs.

Experience: -

• 5+ Years

Location: -

• Onsite in Chicago, IL

Duration: -

• 12 Months

Educational Qualifications: -

• Engineering Degree BE/ME/B.Tech/M.Tech/B.Sc/M.Sc.
• Technical certification in multiple technologies is desirable.

Skills: -

Mandatory skills

• 5+ years of experience in usability engineering or UX design.
• Proven experience with FMEA, formative/summative testing, and use analysis.
• Proficiency in Figma and other design/research tools.
• Strong analytical, communication, and documentation skills.
• Experience working in regulated industries (e.g., healthcare, medical devices) is a plus.

Nice to Have

• Familiarity with FDA Human Factors guidance or IEC 62366.
• Experience with statistical analysis tools for usability data.
• Ability to manage multiple projects and priorities in a fast-paced environment

Life at CitiusTech

We focus on building highly motivated engineering teams and thought leaders with an entrepreneurial mindset, centred on our core values of Passion, Respect, Openness, Unity, and Depth (PROUD) of knowledge. Our success lies in creating a fun, transparent, non-hierarchical, diverse work culture that focuses on continuous learning and work-life balance.

Rated by our employees as the Great Place to Work for according to the Great Place to Work survey. We offer you a comprehensive set of benefits to ensure that you have a long and rewarding career with us.

Equal Opportunity Employer

CitiusTech is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Our EVP

Be You Be Awesome is our EVP and it reflects our continuing efforts to create CitiusTech as a great place to work where our employees can thrive, both personally and professionally. It encompasses the unique benefits and opportunities we offer to support your growth, well-being, and success throughout your journey with us and beyond. Together with our clients, we are solving some of the greatest healthcare challenges and positively impacting human lives. Welcome to the world of Faster Growth, Higher Learning, and Stronger Impact.

Join CitiusTech. Be You. Be Awesome.