Jr. Computer Operator/Tech support

Position: Computer Operator
Location: Columbia, SC (onsite)

Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.

Weekend Work Information: System Update Testing occurs occasionally on Saturdays/Sundays - the resource may be required to help with testing 1-2 hours on varied weekends. The testing work is typically remote.

Role

This is an IT operations and customer support position. IT customer support functions include MS Windows, MS Office, local and network printing, audio/visual connectivity in conference rooms, and office network wired and wireless connectivity. IT operations support functions include information security audit research, third party vendor coordination, asset management/inventory, imaging computers, contributing to the team's process/procedure documentation updates. Use of a ticketing system will be required to track all work. This is a junior-to-mid level technical support role that requires a high level of professionalism in a financial/banking work environment.

Candidates should have a least one year of experience in an IT support role, preferably in person in a formal government or corporate setting. Professional maturity is valued over technical skill.

Required Skills

2+ years of experience with IT End User Support

2+ years of experience with Microsoft Windows 10, 11, Microsoft Office Suite

2+ years of experience with Printer Support

2+ years of experience with Hardware/Laptop Support

2+ years of experience with PC Imaging/Building

Preferred Skills

A+ Certified

Information Security Exposure

On-site/In-person IT Support

MS Teams

Asset Management

Help Desk Ticketing System (ITSM)

Banking, finance, legal, judicial or accounting background would be a plus