Genesys Cloud CX Routing Engineer / Genesys System Singineer

  • Austin, TX
  • Posted 1 day ago | Updated 1 day ago

Overview

On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

Genesys Cloud CX
Cloud Computing
Genesys Core and Voice
Linux Administration

Job Details

1. Role: Genesys Cloud CX Routing Engineer

Location - Austin / CA

  • Additional Comments:

Looking Genesys Cloud CX routing development Engineer with the following skills.

1. Worked on contact centre genesys development area for 3+ years with multi DC implementation.

2. Worked on Cloud CX routing development in voice and digital areas for at least 2+ years.

3. Ability to custom code in Java, understand and code yaml.

4. Good Analytical, troubleshooting and problem solving skills.

5. Good communication skills and a good team player.

6. Having open mindset to learn new things and quickly adopt.

2. Role - Genesys System Singineer

Required Skills: Ribbon/Sonus SBC, SIP, SIPREC, Voice/VoiP/REC,

Nice To have - Genesys CX, Cloud Computing, Genesys Core and Voice, Linux Administration

Location - Austin/CA

Description:

This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon SBC PSX - Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools - Expert Experience working with Cloud Technologies such as AWS and Azure - Intermediate Transcoding, TLS/SRTP deployment -Intermediate Genesys platform experience - Beginner Linux adminstration - Intermediate Ribbon SBC SIP Recording deployment - Intermediate Experience with WebRTC technologies

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