Overview
On Site
Full Time
Accepts corp to corp applications
Contract - option year(s))
100% Travel
Skills
helpdesk
MCSA
PC
MAC
MTA
Job Details
Qualifications:
- A Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other related disciplines are required.
- This position requires a minimum of five (5) years of experience, of which at least two (2) years must be specialized. Specialized experience includes staff management, recruitment, and retention, Help Desk / Service Desk management.
- The Help Desk Manager who is certified by the Help Desk Institute as a Help Desk Manager, Desktop Support Manager, or Support Center Manager.
- The Help Desk Manager shall have a Level 5 (NACIC) security clearance or obtain a Level 5 (NACIC) security clearance within six (6) months of contract award. It is preferred that the Help Desk manager has at least a Foundation Certificate in IT Service Management (ITIL) v3 or higher.
Also required are one or more of the following (or current equivalent):
MTA: Microsoft Technology Associate
MCSA: Microsoft Certified Solutions Associate
MSCE: Microsoft Certified Solutions Expert
Apple Certified Support Professional
Certified Associate in Project Management
MCSA: Microsoft Certified Solutions Associate
MSCE: Microsoft Certified Solutions Expert
Apple Certified Support Professional
Certified Associate in Project Management
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.