Telecommunications Administrator

Overview

On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - To 2026-06-30

Skills

validation
administration
support
etc.
VoIP communications
telephony configuration and testing
monitoring and maintenance for telecom infrastructure
development of process documentation
telecommunications asset management and billing reconciliation.
Call Center software distributing and managing VoIP phone numbers
Telecommunications provider services support and vendor management. EX providers: ATT
US Cellular
Lumen

Job Details

Role: Telecommunications Administrator

Location: Madison, WI- Must relocate to WI

Duration: 6/30/2026, with the potential to extend for an additional term(s)

Interview process: Over zoom for the 1st round interview. 2nd round also zoom only unless candidate is very close Madison area and able to make it. the hiring manager's preference is to hire someone who is local to Wisconsin for this type of position.

Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Local candidates preferred. This position is currently remote. However, position status is subject to change. (90% remote 10% onsite as needed) Onsite work is not likely, but candidate should be prepared to come onsite if required.

Project details:

The Telecommunication Specialist will function as a high-level technical support resource in VoIP telecommunications phone numbers, mobile device management, and dial plans. The position will require analysis and design for Call trees or call centers for internal communications. This person will manage the agency telecommunications data and look to improve process and procedures through redundancy or automation where appropriate. The candidate must have experience in VoIP communications, telephony configuration and testing, validation, administration, support, monitoring and maintenance for telecom infrastructure including the development of process documentation.

Additional Details:

Weekend coverage: Occasionally, maybe once a quarter related to VOIP reboots that we typically do on Sunday morning.

Top Skills:

  • Demonstrated Telecommunications provider services support and vendor management. EX providers: ATT, US Cellular, Lumen, etc. (8+ years)
  • Experience in provisioning a PBX. (5+ years)
  • Demonstrated skills in telecommunications asset management and billing reconciliation. (8+ years)
  • Experience in managing Call Center software distributing and managing VoIP phone numbers. (8+ years)

INTERVIEW NOTES: PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidate's bid upon confirming the interview.

MUST provide three (3) business references for the interview. (One reference must be a supervisory level.)

IMPORTANT NOTES:

Candidate MUST be physically located in the United States. International candidates/phone numbers will not be accepted.

Candidate must follow ALL work rules

Candidate must be available to perform all work during the Central Standard Time (CST) business hours 9:00 am 3 pm (or CST hours as defined by the hiring manager)

Candidate will be required to provide their own equipment for this position

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.