Overview
Skills
Job Details
Role: Client Success Engineer
Location: Remote (EST)
Required:
3+ years of experience in a Technical Account Manager, Implementation Specialist, or Client Success role.
Strong understanding of Prescription Benefit Management workflows, including eligibility, formulary, prior authorization, claims processing, and Pharmacy Management.
Familiarity with healthcare data standards such as NCPDP SCRIPT, X12, HL7, and FHIR.
Experience supporting API-based integrations and cloud-based platforms.
Excellent communication skills with the ability to manage multiple stakeholders and priorities.
Proven ability to work independently in a remote environment while collaborating across distributed teams.
Strong problem-solving skills and a proactive, client-first mindset.
Desired:
Experience with Pharmacy Systems, PBMs, and EHR integrations.
Technical background in software development, systems engineering, or data analytics.
Familiarity with tools like Monday.com, Salesforce, Postman, and Confluence.
Bachelor s degree in computer science, Health Informatics, or related field.