Communications Engineer

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

LAN
Network+
PSTN
PBX
VoIP
SIP
Cloud Voice services
Telecommunications
Microsoft Teams Phone
UCaaS/CCaaS systems

Job Details

Job Title: UCaaS Telecommunications Engineer (Microsoft Teams Phone)

Location: Arlington, VA (Hybrid Onsite support as required)

Work Type: Contract

Duration: Up to 12 months

Experience Level: Senior (10+ years)

Position Overview

We are seeking an experienced UCaaS Telecommunications Engineer to support a large-scale transition from an on-premise Cisco voice system to a cloud-based Microsoft Teams Phone solution. This is a hybrid role, requiring on-site presence as needed.

The engineer will work as part of a cross-functional team to deliver key components of the migration, including analog device integration, legacy system decommissioning, and support for voice services across various departments.

Key Responsibilities

  • Support the migration from Cisco Call Manager to Microsoft Teams Phone
  • Configure, deploy, test, and troubleshoot Microsoft Teams Phone voice network infrastructure
  • Transition analog devices (e.g., faxes, intercoms, door buzzers) via Audiocodes Teams gateways
  • Decommission legacy Cisco telephony equipment in line with established IT asset policies
  • Provide support for additional voice services such as intercoms, paging, call queues, and courtroom applications
  • Maintain Poly desk phones, ensuring current software and firmware versions
  • Deliver operational support throughout and after the migration process
  • Develop and maintain detailed documentation, including network diagrams and operational procedures
  • Collaborate with project managers, coordinators, vendors, and internal technical staff to complete migrations and optimize voice services

Required Skills and Experience

  • 10+ years of experience in telecommunications: PSTN, PBX, VoIP, SIP, circuits, dial plans
  • 10+ years of IT infrastructure experience: LAN, networking, network security
  • 3+ years working with Microsoft Teams Phone or other UCaaS/CCaaS platforms
  • Practical experience migrating from Cisco Call Manager to cloud voice systems
  • Experience with Audiocodes gateways and analog device integration
  • Strong troubleshooting and communication skills for both technical and non-technical stakeholders
  • Experience developing technical documentation and process materials

Preferred Experience

  • Prior experience supporting government or public sector environments
  • Familiarity with surpldecommissioning procedures for IT equipment

Educational Qualifications

  • Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field
  • Equivalent work experience may also be considered

Certifications (Preferred but Not Mandatory)

  • Microsoft 365 Certified: Teams Voice Engineer Expert
  • Audiocodes Certified Voice Professional (ACVP)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network+ or Security+
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About Beacon Systems, Inc