Experience Tester

Overview

On Site
USD 48.00 - 48.00 per hour
Full Time

Skills

Project Scoping
Functional Requirements
Scripting
Defect Management
ServiceNow
IOS Development
Android
Microsoft Windows
Web Portals
Smartphones
Laptop
Computer Hardware
Reporting
UPS
IDS
PASS
Test Plans
JIRA
TestRail
Microsoft Excel
Regulatory Compliance
Automated Testing
Acceptance Testing
Mobile Web
Usability
Personas
Test Execution
Test Cases
Apache Velocity
ROOT
Recovery
Testing
PDCA
Video
Test Scenarios
Customer Experience
Customer Insight
Taxes
Life Insurance
MI
Marketing Intelligence
Collaboration
Partnership
Business Transformation
Law

Job Details

Description
Position Description:
Project Scope Functional Requirements: 1. Test-Execution Service Deploy a testing engineer/specialist who can follow client-provided scripts and log results in client's defect-management tools (e.g. JIRA, ServiceNow) Support iOS, Android, Windows, Mac, web portals, and dealer systems. Provide own smartphones and laptops; Client provides vehicles, pre-production hardware, credentials, software access (i.e. Smartsheet, TestRail, JIRA) and facility access. 2. Coordination & Reporting Attend Client-run daily stand-ups (remote or on-site). Supply defect triage support within four (4) business hours of client request. 3. On-Site Execution Conduct Detroit-based vehicle interaction tests for at least 30 % of total test hours during each peak window. 4. Optional Scope (Priced Separately) Author new E2EET test cases based on emergent journeys. Deliverables: 1. Test Execution Log (daily) - Accepted when 100 % of executed cases and defect IDs are captured in client tool* as either a "passed", "failed" or "blocked" status, as aligned with the client Test Manager. 2. Defect Detail Packages (as-found) - Accepted when reproduction steps, environment, and video/screenshot/photo/screen recording are complete. 3. Cycle-Exit Summary (per project) - Accepted when coverage, pass/fail %, defects, and PDCA recommendations are reviewed/approved by client Test Manager 4. Optional New Test Cases - Accepted when reviewed by Test Manager and uploaded to client tool*. Only for exceptional circumstances if the original test plan did not contain the full scope of the project. * The tool is specified with each project and can include JIRA, TestRail, SmartSheet or MS Excel. Client will review submitted Deliverables within 2 business days where practical. If a Deliverable is rejected due to non-compliance with agreed criteria or incomplete evidence, Supplier will correct and resubmit promptly. Rework due to Supplier error will not consume planned execution capacity for that day's test schedule.
Skills
Automation, Quality assurance, Test case, Test automation
Top Skills Details
Automation,Quality assurance,Test case
Additional Skills & Qualifications
Skills Required:
Acceptance Testing. Execute and coordinate E2EET across FIS high integrity commitments and business critical initiatives Validate end-to-end customer journeys as the 'Customer Before the Customer', including mobile web/app, in-vehicle and physical Identify and escalate potential defects, gaps, or usability concerns to the Test Manager Collaborate with the Test Manager to understand customer personas and enable the correct customer mindset for testing Provide detailed feedback on test cases from a customer lens of 'what was impressive' and 'what could be improved' Complete planned test cycles on time, with = 90% of test cases executed within the committed time period for completion. Represent the E2EET team in the daily stand-up test meetings during testing window For every test-execution day, if test case completion falls below velocity target, escalate the next day with (1) Root cause of any shortfall, (2) Impact assessment, (3) Recovery action and revised plan to return to on-schedule status. Delivery of an executive summary for testing, including a customer-lens assessment on what went well, what didn't and what couldn't be assessed, with at least 1 PDCA (plan-do-check-act) recommendation provided per project, within 2 weeks of completion. Screenshot, screen recording, photo or video evidence provided for every test scenario completed
Skills Preferred:
Customer Experience, Customer Insight
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $48.00 - $48.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dearborn,MI.
Application Deadline
This position is anticipated to close on Oct 30, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group