Salesforce Functional Lead (Remote)

Date Posted:
2025-06-06
Country:
United States of America
Location:
HNC99: Field Office - NC Remote Location, Remote City, NC, 27601 USA
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Security Clearance:
None/Not Required

Do you want to be part of a team and company that is truly implementing a 360 view of our sales and service interactions with the Customer? Do you want the opportunity to be part of our expanding use of the Salesforce product suite?

As a Salesforce Functional Lead, you will be part of a team supporting and expanding our global group of sales, service & marketing cloud users. You'll have opportunity to work directly with our users in an agile method to run scrum calls, understand & document their requirements in user stories, leveraging your knowledge of salesforce capabilities and influence common solutions across our user groups. You'll have an opportunity to grow your technical skills & experience as we continue to expand the salesforce solutions already deployed and yet to come. The scope of this role is not primarily a salesforce developer though we do value and utilize those skills.

** This individual can sit remote or at any Collins domestic location. **

What YOU will do:

• Leverage your technical skills to design & configure solutions to meet customer enhancement requirement
• Leverage your extensive experience with salesforce flow to create and update complex logic to meet user requirements.
• Grow into a Functional Lead role, leading story grooming calls with customers, documenting requirements in stories in an agile environment
• You will develop leadership skills through critical decision-making roles on Salesforce implementations and support.
• You will collaborate with your colleagues and customers to achieve our strategic vision of "One Collins" CRM while enabling you to grow professionally.
• You will help expand our Salesforce solution landscape, including new clouds (Experience Cloud, Marketing Cloud) and enterprise integrations.

What YOU will Learn:

• You will have an opportunity to expand your Salesforce experience and knowledge and become the team subject matter expert in several functional and technical areas. As we grow, you grow.
• You will foster relationships with your Salesforce peers all over the world that work and WANT to work at Collins.

Skills YOU Must Have:

• Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position.
• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• Salesforce Administrator Certified (must be verified).
• Excellent skills communicating with customers with an analytical mind set leading grooming calls to document customer requirements
• Demonstrated experience configuring complex solutions in Salesforce including complex flow development
• Hands-on experience on configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, flows, lightning pages, managed packages, approval processes etc.
• Experience configuring complex security requirements leveraging profiles, permission sets, public groups and sharing settings.
• Experience configuring Sales and Service Cloud.

Skills We Value:

• Understanding of the system development life cycle; software project management approaches; and requirements, design, and test techniques.
• Experience working projects through an agile development methodology
• Knowledge of Salesforce Platform best practices, conducting code reviews, design guidelines and governor limits.
• Advanced Admin certification
• Advanced understanding of the principles of DevOps, cloud, system security, and/or data modeling.
• Demonstrated continuous learning of the salesforce platform
• Platform Developer I certification a plus.

What We Offer:

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child, and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!

Learn More & Apply Now!

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies? Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there's no better place to be right now than in digital. If you're an agile thinker who enjoys utilizing modern technology to make big improvements, then you're a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

* Please consider the following role type definitions as you apply for this role.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

*This position is remote; however, if you live within a reasonable commute of a Collins site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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