Overview
Skills
Job Details
Position: Business Analyst Guidewire BillingCenter
Location: Urbandale, IA
Visa: USC/H1b No OPTS
Experience: 9 to 10 years
Responsibilities:
Act as a liaison between business stakeholders and technical teams to capture, analyze, and document requirements for Guidewire BillingCenter implementations and enhancements.
Gather requirements related to billing, payments, receivables, collections, write-offs, refunds, commissions, and disbursements.
Work with SMEs, product owners, and developers to define billing workflows, business rules, and integration needs.
Create and maintain requirement documentation including BRDs, FRDs, user stories, acceptance criteria, process flows, and data mapping documents.
Support configuration and integration of BillingCenter with PolicyCenter, ClaimCenter, and external systems (payment gateways, general ledger, reporting tools, etc.).
Collaborate with QA teams to define test scenarios, validate functionality, and assist in UAT.
Participate in Agile ceremonies (backlog grooming, sprint planning, daily stand-ups, demos, retrospectives).
Provide subject matter expertise on P&C Insurance billing processes and ensure alignment with industry best practices.
Assist with end-user training, deployment support, and change management.
Required Skills & Qualifications:
Bachelor s degree in Business, Information Systems, or related field.
3+ years of experience as a Business Analyst in the P&C insurance domain with strong exposure to Guidewire BillingCenter.
Strong understanding of billing processes: invoicing, payments, collections, commissions, reconciliation, and financial transactions.
Hands-on experience in Agile methodology (Scrum/Kanban) and tools like JIRA, Confluence, Rally, or Azure DevOps.
Strong documentation, analytical, problem-solving, and stakeholder management skills.
Excellent verbal and written communication skills.
Preferred Qualifications:
Guidewire BillingCenter Certification (Business Analyst or Specialist) is a plus.
Experience with PolicyCenter and ClaimCenter integrations.
Familiarity with accounting systems, ERP, or financial reporting tools.
Experience in data migration and API/web service integrations within Guidewire.