Overview
On Site
USD 1-1
Full Time
Part Time
Accepts corp to corp applications
Contract - Independent
Contract - W2
Skills
Senior Desktop Support
Desktop Technician
Onsite IT Support
Windows 10
Microsoft Operating Systems
MS Office
Outlook
Office 365
MS365
PC Hardware Support
Peripheral Support
Network Support
SCCM
System Center Configuration Manager
SMS
Remote Desktop
Dameware
BIOS
Drivers
Software Installation
Software Configuration
Hardware Troubleshooting
Software Troubleshooting
Analytical Skills
Problem-Solving
Teamwork
Customer Service
Technical Support
IT Help Desk
In-Person Interview Required
Onsite Role
IT Support Specialist
Endpoint Support
Incident Resolution
Report Analysis
User Feedback
Training Improvement
Communication Skills
Interpersonal Skills
Virginia Tax
Government IT Support
IT Tools
Learning New Technologies
IT Support Reporting
Remote Troubleshooting
Tech Support.
Job Details
Short Description
Sr Desktop Support Tech. Both Web/Virtual and IN PERSON Interviews will be conducted.
100% ON SITE from Day One
Parking not provided for contractors
Complete Description
Per Mgr: Interviews will be a combination of PHONE or Virtual/Web based IV (initially) then a FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed.
100% ON SITE from Day One
Parking not provided for contractors
ABOUT THE ROLE
Virginia Tax seeks qualified resource to be responsible for:
- Considerable knowledge of Microsoft Operating systems; Windows 10 or higher; Working knowledge ofMS Office including Outlook and MS365.
- Considerable knowledge of pc hardware, peripherals & networks
- Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
- Excellent troubleshooting skills
- Ability to perform software installations, configurations and troubleshooting hardware and software.
- Considerable knowledge of SCCM/SMS
- A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
- Excellent problem-solving, analytical, and team-working skills.
- Excellent customer service, communication and interpersonal skills.
- An openness to learning new technologies.
Required/Desired Skills
| Skill | Required/Desired | Amount | of Experience |
|---|---|---|---|
| Strong working knowledge of computer systems, hardware, and software, including drivers and bios | Required | 4 | Years |
| Excellent problem-solving, analytical, and team-working skills | Required | 4 | Years |
| Excellent communication and interpersonal skills. | Required | 4 | Years |
| demonstrated ability to obtain feedback from customers to improve training methods. | Required | 4 | Years |
| Running reports and analyzing common complaints and problems. | Required | 4 | Years |
| An openness to learning new technologies. | Required | 2 | Years |
| An openness to learning new technologies. | Required | 4 | Years |
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.