Network Technician Entry - NWTECH 25-32847

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
No Travel Required

Skills

Onboarding
Server Administration
Switches
Wireless Networking
Microsoft Operating Systems
Inventory Management
Microsoft
Microsoft Azure
Microsoft Office
DNS
Documentation
Dragon NaturallySpeaking
FOCUS
Help Desk
Account Management
Active Directory
Brocade
Network Design
Communication
Computer Hardware
Management
Microsoft Windows Server
Network

Job Details

Job Title: Network Technician Entry
Location: Columbia, SC (29201)
Duration: 6 Months
Interview Process: 1st round virtual; possible 2nd round onsite

Job Description

The Network Technician will support and maintain the organization s network infrastructure and Microsoft 365 environment, ensuring reliable connectivity and system access across all critical sites. This role includes routine responsibilities as well as participation in an on-call rotation to support key locations. The focus is on wired and wireless networking, account management, and infrastructure support.

Daily Duties / Responsibilities

< data-start="742" data-end="780">Help Desk & Ticket Management</>

  • Respond to and resolve help desk tickets related to:

    • Wired and wireless network issues

    • Network account onboarding and offboarding via custom scripts

    • Infrastructure-related incidents

< data-start="984" data-end="1017">On-Call Support Rotation</>

  • Level 1 Support: On-call every 3 weeks for critical site support (network outages).

  • Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated network issues.

< data-start="1213" data-end="1245">Infrastructure Projects</>

  • Assist with network rollouts, hardware upgrades, and cleanup initiatives.

  • Support planning and execution of infrastructure improvements.

  • Contribute to documentation and inventory management for network assets.

< data-start="1467" data-end="1508">Administrative & Technical Tasks</>

  • Support Microsoft administrative tasks, including:

    • Microsoft Entra ID (Azure AD)

    • User/group provisioning

    • Microsoft 365 administration

  • Assist with server administration:

    • Basic Windows Server maintenance

    • System monitoring and performance tuning

    • Patch management and updates

Required Skills

  • 5 years of experience with Microsoft Entra ID and general Microsoft administration

  • 5 years of experience working with Windows Server environments

  • 10 years of experience troubleshooting wired and wireless networking issues

  • 5+ years responding to help desk tickets through a ticketing system

  • Strong ability to work independently and as part of a team

  • Excellent communication and documentation skills

Preferred Skills

  • Experience with Deskpro or similar ticketing systems

  • Experience with Active Directory, DNS, and Group Policy

  • Experience working with RuckBrocade network switches

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.