Overview
On Site
$100,000 - $135,000
Full Time
No Travel Required
Skills
Attention To Detail
Auditing
Cloud Computing
Backup
Communication
Collaboration
Conflict Resolution
Disaster Recovery
Documentation
Hardware Management
IT Audit
IT Infrastructure
IT Operations
ITIL
Incident Management
MSP
Managed Services
Management
Microsoft Azure
Microsoft Office
Problem Solving
Regulatory Compliance
Reporting
SQL
Systems Management
Technical Support
Job Details
Local candidates only: Required: Currently five days onsite required.
Casual environment with fantastic benefits and perks package
No third party responses will be considered
Summary:
We are seeking a detail-oriented and technically proficient Senior IT Systems Analyst to manage our back-end IT operations and serve as the primary liaison with our managed IT service provider. This role is critical in ensuring seamless infrastructure support, Microsoft 365 administration, and compliance coordination, particularly around SOX audits.
Duties and Responsibilities:
- Platform and System Management: Support core platform integrations, manage user access and security roles, and ensure the seamless operation of IT systems.
- Support and Maintenance: Provide backup support, lead small-scale software rollouts, and collaborate with Managed Services Providers (MSP) to deliver tiered end-user support and hardware management.
- Security, Compliance, and Incident Management: Enforce access policies, coordinate audits, manage security services, and lead incident handling and disaster recovery procedures in collaboration with MSP and software vendors.
- Collaboration and Coordination: Work closely with MSP and software vendors to maintain platform functionality, permissions, and software-level security.
- Documentation and Reporting: Maintain detailed documentation of IT processes, system configurations, and incident reports. Generate regular reports on IT performance and compliance
Required Education, Experience, Skills:
- Bachelor s degree preferred. But will require at minimum an Associate s degree in Information Technology, Computer Science, or a related field required.
- Minimum 5 years of experience in IT systems management, coordination, and support.
- Minimum 2 years of experience in IT audit and compliance - strong preference to SOX compliance experience.
- Strong knowledge of IT infrastructure, security protocols, and compliance standards.
- Cloud infrastructures (i.e. Azure) familiarity preferred.
- SQL familiarity preferred.
- ITIL Certification preferred.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication and collaboration
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